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One of our users that is the Vice President of our company has a hand written email signature that is scanned and then placed into his email signature. It seems everyday now the signature is there but not visible when you compose a new email. What I normally do is just recopy the image back...

This sounds like the same thing that is happening intermittently with an email signature with one of our users.

I have a user that has a hand written signature and would like to have it as his default email signature when sending emails. The office suit is office 2002 standard. All latest security updates are installed. Our marketing department has scanned the signature. I have save the email...

Hi All, Well it’s that time again patch management hell. The April security updates have been deployed to the entire firm. As of right now we have three machines behaving abnormally due to the security update KB908531. When the user is in Outlook 2002, new email message simply clicks on the...

Hello, I work in a mid size company, about 700 users’. Currently we have Exchange Server 2003 installed in our domain. Today when I arrived to the office I was having a lot of phone call in regards to users’ pst files. All files are on the users homes that were accessible at the time of the...

We have a user that sends a weekly spread sheet around. Sometimes some of the user cannot open the spread sheet. Error Message: Can’t' create file: test.xls. Right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the...

Outlook 2002 to Outlook 2003 We are in the process of migrating our users’ to Office 2003. In the process the users’ are complaining that they have lost all of there emails that auto populate. For example when you are in outlook and you type in the few first letters of an email address and then...

The signature has been inserted to the doc as a jpeg from adobe. Thanks Mag

Hi All, I have a user that is having trouble with Word 2002. Every letter that is sent with the signature inserted is not printing when the user prints the letter out. The signature is visible in word before the user prints it out. I’m not sure if there is a setting in word for this.

That sounds like a plan. Thanks! MAG

I have a user that is complaining about having to re-size his internet windows everday when he logs in. The user has two 17 inch dell ultra sharp monitors. When opening an internet windows it spans both monitors. In return the user has to shrink it to size to fit one screen. I'm not sure if...

Well after further investigating the problem I was able to figure out that the one application that we use leaves the name in context. Thanks for your help!

I will check....

It seems that I have 3 user that have been experiencing a problem when they print anything from word, email or out of the application that we user in our environment. A name is set in the upper left hand Conner like a header but when I checked word there was no header set. We currently run...

How do you display public folders in outlook 2003? I am able to see the folders in Office 2002.

Recently we have opened a new office. The PC”S where built on a separate domain from where they reside now. The pc’s are in a simple workgroup at a different location, not on the domain that they where build. I know that office XP2002 was installed from an administrative share and slipstreamed...

I have one user that is experiencing a strange issue with outlook 2002. All security updates are applied to the machine. This has been happening for at least year now. There are personal folders that keep appearing in the folder list pain. I have removed them several times from this user even...

OfficeXpSP3 Recently in our environment we have deployed a new anti-virus called Sophos to all client pcs. Since the deploy we have been experiencing a word issue. There is a considerable delay when you open the document and when you save the document. The time delay is about a minute. Some...

I have user that is having trouble opening URL from his email. When the user clicks on the URL nothing has happens. It there a setting for this option in OfficeXP?

I have a user on a specific email was sent to him. He double clicks on it open or save this file to current location dialog box came up. He had selected open from current location the following error message popped up. “Can’t create file: NLD note offers.doc”. Right click the folder you want to...