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Hi. I am using BO to access data in symposium6. The problem is that doesnt seem to be any date functions in symposium. Does anyone know if there is something one can do with the server to get date and time functions? Regards Eddi

Hi Ive used symposium for some years now and here is my problem. When i try to open real time displays í get "unable to register daga with statistics data propagator. Real time display cannot continue". GRTD does not work either. Logon failure every time. Tried diffrent user and does not...

Hi I need to get length of calls from symposium (server 4.0). I need how many calls were 0-5 min, 5-10 min, 10-15 min and over 15 min or something like that. Does anyone know if this is a possibility?

hi ISTBA Sorry to say I didn´t find the ports. Just that it was service pack to that was blocking it. Try some tcpview application to see the ports GRTD is using. With me it appear to be 10000, 30000 to be sure on autoprog an 30005 and 30001 on ngen

Agent Map works with us. Sorry to say I am not sure what you are looking for with how?

Thanx for the help. It was the firewall who was blocking the back channel, so problem solved.

4.2

Hi I´ve used these applications for some years now, and recently upgraded my my computer and have XP instead of W2000 now. I´m now unable to use GRTD and Real time displays . I´m using Symposium Express. I´m able to ping the server and sybase appear to by in order. When i lunch GRTD I get...

Thank you Erwin. This helps a lot. I did try to find an answear to this before I posted it, but didn´t, because to me SCCS client didn´t ring a bell. I´m used to talking about the system in another language, and also because we rely on our distributor to solve our problems. The remarkable...

W 2000 SU10?

Hi I have couple of users having trouble running reports. They are often able to run one report, but have to restart program to be able to run another. Always gives a memory error. What is strange that two of those got identical computers at the same time, and only one of them is having this...

probably around 100 numbers. We intend to use this so that our tech staff is able to call in without the que. They often need to call inn here when out on assignments.

Thank you for your answear. The problem is, that we don´t want to route them to a specific skillset. Here is the deal. We have symposium express. We have 3 main answear groups and about 8 skillsets. The groups are basicly: General, services and billing. General is 24h, services is open...

Hello. Has anyone here used symposium to give incoming calls priority over other calls? I don´t mean to að VIP skillset. Like if there is a que in skillset xxxx, and the numer 5558888 calls in, then it will have priority and is directed in front of other calls in que. Eggert Sæmundsson