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Hi All, We are installing a prologix R8. We have a US Robotic 33.6 fax/modem sportster. The settings are currently set as follows: DTR set to normal Verbal Result codes is on Supress Result Codes is on No echo, offline commands is on Auto-answer on first ring is on Carrier detect normal is on...

The fax machine is set up for DTMF. I can try it just to see, though.

We just cut over from a Fujitsu system to a Definity G3si. We cut over a fax machine today. We can dial out with a butset, but when using the fax machine to place calls you can hear it dialing out, but it will not break the dial tone. The COR is set up correctly and the machine was working on...

I agree with you Jerry! Thanks for all your insight, though.

Jerry, Yea, I found this info in the SCG. I found that if I try to conference by calling the external caller first, then I cannot conference on an internal caller, which makes sense I guess because I would already be out of the Norstar. The feature worked for one internal caller to be on the...

When using a Polycomm phone off a M1B PacBell line, the flash feature works to conference other members onto a conference call. But, when using the ATA off the Norstar to provide analog dial tone to the polycomm, the flash feature does not work. Is this normal? Is there anything I need to do to...

Like I said, there is no prime line/if busy that I can find under lines, whether I look under the target line, or the T1 trunks---not under the lines heading, or the trunk/data heading.

Jerry, I have looked at the settings of the lines, and under trunk/line data, I do not have "if busy". I only have trunk type:E&M, line type:Pool A, dial mode: Tone, Prime Set: 1500 (which is the attendent), auto privacy: Y, answer mode: Auto, answer with DISA: N, line grp: ILG 01...

DRT to prime is set for yes under system programming, and all the sets Prime Line is set to I/C (intercom)under terminals & sets. The DRT delay is 4.

I have MICS 4.0 with Norstar voice mail 4.0

I have a customer and when you call him and he's not there you will get his voice mail after 4 rings. However, when he is on the phone, the call forwards to the attendant even though the capabilities for his set under FWD on Busy is set for the voice mail DN. Both FWD No answer and FWD on Busy...

Oh, by the way, these are set up as E&M trunks, so I don't think conferencing would be an issue unless they were set up as loop start.....

Well, It seems my customer was having the same issues today, and about 20 of the B1 channels on the straight 24 channel T1 were hung again. I did disable and enable the DTI card, which solved the issue at hand, but they are very tired of having problems. There were no errors in the network...

HI All, Has anyone ever deployed an Avaya branch office extender 6000? If so, I have a few questions, such as, will it work off a VoIP card from the PBX (G3si)? If anyone has ANY info, please reply. Thanks, Nappers

Thanks Jerry! I'm going to check this out! Nappers

Jerry, I understand what you are saying by making the calls from the remote tool set, but how do I assign numbers to the Remote set tool? If you could explain in a little more detail, that would help me out a lot. Thanks for bringing up another testing option. I usually work on Avaya equipment...

mmazza, I agree with you, Schlum has very helpful posts. I was looking where to go to mark it as helpful, and now I know. Please don't assume that laziness is the reason why it wasn't done so in the first place. I looked at the bottom of my post for a link instead of Schlum's. I always try to...

Hey Guys, Thanks for the responses. I have set up a test window this morning before the customer's business opens. I checked and all 24 lines belong to pool A with an access code of 9. I also went ahead and disabled the T1 card and then enabled it again, but won't be able to do any testing...

I hope someone can give me some direction. I have a T1 at a remote site that is having intermittant problems with trying to access an outside line. All incoming calls are fine and terminate on their DIDs each time I placed a call, yet at the same time they could not access an outside line even...

Thanks again guys. I have not heard of more complaints yet, but am still checking the board in case of more issues. Naps