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  1. Raymond30

    display to which cellphone call goes

    All, I have a request , which in my opinon is almost impossible: Management wants to see in for example, real time display in Symposium, to which cell phone a call goes when our Helpdesk-Symposium-script is called. our Personell logs in to the skillset of this script. if all personell logs out...
  2. Raymond30

    displaying (in Symposium?) to which cellphone call goes

    All, I have a request , which in my opinon is almost impossible: Management wants to see in for example, real time display in Symposium, to which cell phone a call goes when our Helpdesk-Symposium-script is called. our Personell logs in to the skillset of this script. if all personell logs out...
  3. Raymond30

    Profile-Corruption

    I face the following problem: when a Supervisor wants to log in to Symposium, they get the Error-message that they cannot log in to the Server, or server Unreachable: Troubleshooting found that the User-profile is corrupt. The fix, is that deleting the user and remade it helps. But this gives...
  4. Raymond30

    Symposium patches

    Someething strange happens whens installing the latest patches for Symposium classic client: when installing patch 12,15,18 and reboot, looking in PEP-vieuwer, i see the old previeous installed patches 11,15,16. but when i really look in the PEP-record folder on C: i see the right ones...
  5. Raymond30

    Nortel.Reg error

    We have the following error: a windows pop-up which states: Registry Editor. cannot import c:\WINNT\Temp\Nortel.reg error opening the file. there maybe a disk or file system error. It pops up once in a while with starting up the PC. It does not affect the functionality of Symposium in each way...
  6. Raymond30

    problems with Symphosium Classic CLient

    We already found the problem of not whiping out all keys and values in Registry by uninstalling Symposium. the thing we do is when failing to reports: first uninstall all patches, then symposium-client, remove the Nortel folder in program-files an throw away all Nortel-entries in Registry...
  7. Raymond30

    problems with Symphosium Classic CLient

    thanks anyway but we want to have a standard image to roll out to all machines, this way it makes everything al lot easier.
  8. Raymond30

    Setting Application Short Calls Threshold affect App Lvl Rpts?

    we knew already, fact is, that we would want a standard script to image the client installation, and so easily roll out to all supervisor machines. that way we should not have to go to all machines and install manually. thanks anyway!
  9. Raymond30

    problems with Symphosium Classic CLient

    Hello, In our Callcenter we are expierincing problems with Pc's which have Symposium Classic client installed. (Version 5.0) I have first installed the client.msi and after that all the latest patches (patch 15/16/17). The problems is, that when starting up the PC, the user gets at first the...

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