Search results for query: *

Hi Has anyone created a report to show when the last time an agent logged into the system? I have a client which has hundreds of agents, they have not been doing proper house keeping. I would like to give them a report which shows all the agents and when the last time an agent logged in so we...

Hi There I have IP Office 10 server edition and we are using auth codes to make outbound calls. When using speed dials, it also asks for the auth code, is it possible to set ip up in such a way that the speed dial will not ask for an auth code? Kind regards

Hi there I was at an AVAYA Engage Conference in Dubai and there was a company at the conference doing this, except with an external device routing audio through the IPO to the phones, making it a company wide Paging system. I just want to do it without having to buy an external device, but with...

Hi There I am trying to find out if it would be possible, using VMPro or ACCS, or both, to create a "Paging" system that automatically dials a paging short code and plays an audio file to a page group. We do not have a company intercom system for emergencies/evacuations, so I would like to...

Hi IPGuru Thanks for your reply. This is the 2nd time that this has happened in the last 2 weeks. It is really frustrating. Marketing buys devices that some sales guy pitches and has no idea weather it works on the PBX or not. Kind regards BazzieB

Hi There I have 2x Ver10 IPO Select Linux servers and a 500v2 serving as a PRI gateway. My company has just informed me that they have purchased a Music on Hold streaming device they want to use for advertising. Is there a way to stream through the 500v2 to the Linux systems? Kind regards BazzieB

Hi There I hope you are well. I have a CUCM 8.6 PBX as my main PBX with about 10 PRI's. I have setup a SIP trunk between it and a FreePBX VM for IVR functionality. I have managed to get all this to work, but now I would like to get the extensions I have setup on FreePBX to be able to dial out...

Hi There I have a CS1000 Rls 6 with a NRS, is it possible to use Asterisk as an IVR system for my Nortel? I don't have a CallPilot to do this. Any help will be greatly appreciated. :-) Kind Regards BazzieB

Ok, so I had an issue, I copied one of the SIP DCH's that were already there, but when I added trunks to it, it seems to have conflicted with an existing SIP route. I started receiving the following error which I don't really understand: PRI227 VIRTUAL DCH: 65 DATA: 00000002 PRI241 VIRTUAL...

Hi KCFLHRC I have managed to find my problem, I was using DCH 60, which already had 279 trunks, instead of DCH 65 which is the new one I created. Kind Regards BazzieB

Hi KCFLHRC I created a SIP Route: REQ: prt TYPE: rdb CUST 0 ROUT 65 TYPE RDB CUST 00 ROUT 65 DES SIP_ASTERISK TKTP TIE NPID_TBL_NUM 0 ESN NO RPA NO CNVT NO SAT NO RCLS EXT VTRK YES ZONE 00002 PCID SIP CRID NO SBWM NO NODE 1000 DTRK NO ISDN YES MODE ISLD DCH 60 IFC SL1...

Hi There I have created a new route and when I try to add trunks to it I keep getting a CHID error: SCH3162 In LD 14 a duplicate CHID has been entered. This CHID already exists. Severity: Info How do I see which channel ID I can use for these trunks? Kind Regards BazzieB

Hi John where do I find the log file? Also, after doing an appstart pd status it shows that the PD is stopped, I then do a appstart pd restart and then it works fine. Don't know why it is going down every night. Kind Regards

Hi There My PD goes down everyday and I need to reboot the SS every morning to get the PD working again. I first thought it was a space issue as the HDD was at 97% capacity and I copied off about 50gigs of core.pd files. But it still goes down every evening. Any suggestions what I can look at...

Hi @KCFLHRC and @Wanebo Thanks for the replies but I think there is a misunderstanding. While I used procomm plus and Emtec ZOC to do scripting on CS1K when I used a Windows Desktop, I am now using a Linux Mint destop, I would like to know how to do that same scripting but from a Linux desktop...

Hi Everyone I am an avid Linux user(specifically for my desktop) and I have also been working on the CS1K for a while. I have always used procomm plus or EMtec Zoc for scripting mundane tasks on the CS1K. Has anyone ever done scripting in linux to accomplish these same tasks? Kind Regards BazzieB

Sorry, meant auth codes. Is there a way to see which ones havent been used?

Hi There Is there a command to check which PIN codes have not been used? Kind Regards

@KCFLHRC The password has been set to never expire since day 1, that is why I dont understand why it is doing this. I have been working on this site for 2 years now and it has never asked this.

When connecting to Linux, the admin username and password wont work. So I used another one, which gave me access. After i type in cslogin, I get to the CS and can then use the admin username and password just fine.