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Every time I log off Lync and back in, most of my privacy relationships set back to External. Is this normal? I assume not...how do I prevent this? Is this something that needs to change on the server side?

Thank you very much. I changed the frl of the outgoing trunk to match the frl of the incoming trunk and that resolved the issue. Thanks again!

I have an issue with an external call coming in, hitting the udp table and getting routed over another trunk to our IP Media Gateway. Incoming Trunk COR 33 FRL 2 IP Gateway Trunk COR 34 FRL 0 Entry for UDP table is 3300 goes to aarcode 266. 266 goes over route 17 to trunk group 2 FRL 7. Trunk...

I am having trouble finding where to add the Printers link to the Start Menu. Can anyone tell me if we can force it this way? I found where to enable the Run command, remove Music folder and other such things, but haven't come across the Printers folder. Thanks!

I have 2 different numbers both starting with 1 that use 2 different aar entries....here is a sample...160 and 176 are setup the same way as 249, but 160 and 176 append a # at the end of the dialed string. When I do the "list aar route-chosen 81766631" I get route 8 which is what all calls get...

Thanks for your response. This site is using the aar table to dial...it then gets passed to the gateway, but the gateway dosen't like it. We dial the 8 to get to the aar table, then dial the 7-digit number that points to the other sides gateway...they are all setup in the aar table with 7 min...

I have a location with a G3v7 (old, I know). We are trying to get Toll Bypass working. It is working everywhere except to 2 locations in Germany. A "#" is being appended to the end of the dialed number and the gateway can't read it. Does anyone know why this is happening? They can call...

Thank you for your response. I kept looking after my post and noticed that the checkbox for "Trust requests sent to the XML service" was unchecked...so I checked it. I still get the error...not sure if I have to reboot the server after changing that or not. I tried the telnet command and get...

I have 30 servers in my PS4.0 farm. One of them is having creating this error when using the web client. It recently had its motherboard replaced and this is when the error started occurring. We can connect to the apps on this box with the PN, but not the web client which suggests it is XML...

I have figured out that for my problem it is Temporary Internet Files and cookies. I delete them and it works for some of the users. The other users need to also clear their password history and disable the saving of passwords. [smile]

Yesterday (Sunday), I spent the better part of the day upgrading a remote W2Ksp4 PS3 box to PS4. It hosts published apps and also is my Web Interface box. After finally figuring out that Web Interface is now configured in the Access Suite Console and not in a separate Web Interface Console...

I am running a Definity G3si v9. I have a user that has a coverage path that is setup like this: Number of Rings: 3 Inside Call Outside Call Station Status n y Active y y Busy y y Don't Answer...

Thanks Jay....I wasn't previously able to get on the actual console...I am in Wisconsin and my servers are in New York. I finally found out that the servers have ILO cards and that is the same as a console. These servers are also blade servers, so they really don't have consoles. I got on...

Hi! I am trying to install this hotfix on my PS4 server. It was recently upgraded from PS3. When I try to launch the hotfix, I get an error that says "The Management Console for MetaFrame XP requires a minimum screen resolution of 800x600". I am using RDP to get onto the server. The screen...

Thanks for your response, Patrick. I can connect via RDP and the IMA service is running. I can telnet to port 1494, but don't get a response to port 2598. There aren't any errors in the event viewer of the server. Do I need port 2598 open to get normal ICA traffic from inside? We are...

I had just installed the Presentation Server 4 code over our Presentation Server 3 installation running on Windows 2000 Server SP4. We are getting the error "Cannot connect to the Citrix MetaFrame server. The Citrix MetaFrame server is not available, please try again later." We installed the...

Thanks, but, I can't fix the CTX_SMAUser account if it doesn't exist...plus the service doesn't exist so I can't launch it with the local system account. I am getting almost no feedback from the guy who set it up. I did create the ctx_smauser account on one server, but got stuck when it told...

Hi all, I have been designated to start managing 5 Citrix servers and the guy that put up the farm is not available very much to help. My question is about ctx_smauser. I am trying to troubleshoot some printing problems that our users are experiencing. PS 3.0 Windows 2000 Servers SP4 Only...

Hi all... We are running into a problem where many, many clients show Detection - 6 items pending in the Sus log, but they are never downloaded and installed. We noticed this last week, but it looks like some have not had the last month patches installed either. I have tried stopping and...

Hi, I have a user who is getting doc links to a notes db, but the doclink doesn't come through. It is replaced by the wording in parentheses: (Document Link: db name, view). I have replaced her mail template, but it still isn't working. Other users are getting the doc link just fine. What am...