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I have CallPilot 5.00.41 and CS1000 6.0. I have problem that when a user is on the phone and receives a second phone call while on another, the instead of saying " blah blah is on the phone" it prompts as if they weren't on the phone with the standard response.

1. Connect to your signaling server 2. Go into element manager 3. In The "Zones" tab build a zone 4. In the "Nodes servers and media cards" tab build a node (Make sure Line TPS is turned on) Notes: When building the node it will need an IP address in the TLAN vlan. Usually you can build...

I think that's it. Thanks for the help.

Nope, however, we have symposium running on another switch and the two PBX's are linked over IP and a Sig Server.

Hey, I am getting a very strange alarm that states the following: Calling IrisNgen 9 Local failed for SYS_QuestionMark because of RETRIES REACHED on 2009/08/26 00:20:11 SEB Notes: A requested Action has Failed A requested Action has Failed Each time I get this, I check the switch and...

I did print the route and the gateway was wrong. I changed that to the proper gateway and it still is not working.

I did that and it fails right at the central cisco switch. If I go into that switch I can ping the remote PBX.

We have OTM setup at a central site with three other sites that are connected to OTM. Sites 1 and 2 connect fine, however I cannot connect to site 3. This has worked in the past but now it has stopped working. I cannot ping the remote PBX through the OTM server or vice-versa. However I can ping...

This definitely sounds like a translation issue as listed above. Can you dial this number as if it were long distance? In other words using the area code when dialing. If so, you made need to use the DGT tables to add the area code in there. Sometimes Telco changes the billing on local exchanges...

Yeah this Link should help http://www.tek-tips.com/faq.cfm?pid=798 Go down to Calling line ID

When you go into LD 22 and look at you configuration it should be as follows HNTN: (Area Code) HLCL: (Exchange) DIDN: Yes So, If I want my phone to send it Key 0 extension then DIDN needs too say yes. ex. HNTN: 585 HLCL:269 DIDN: yes on a phone with an extension of 4545 the the CLID =...

I have a problem. A few weeks back our building lost power causing us to lose power to our CSU and preventing outside calls. The thing is that the line the CSU is connected to is supposed to be backed up by battery. I did move the CSU to another power plug in which other equipment was not losing...

you could also use: cls fna ftr dcfw 4 xxxx (xxxx = extension of the VM server)