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Is there a setting on IP Office that is a paging timeout? Have had complaints that pages get cut off

I have CICS with expansion board, I was trying to capture programming to excel spreadsheet. There was not any place I could see to make the changes to spreadsheet to include the expansion board, and the spreadsheet kept blowing up. Hsd anyone ever seen this?

Was recently trying to initialize BCM 400 3.6. After initialization was able to access BCM thru putty using the default ethernet IP, but was not able to connect using Intenet Explorer. I could ping the unit also.Has any one ever had this happen? If so what was the cause and what can be done to...

I have customer with NAM II rel 1, I am on site and can get into NAM with laptop. I can get into access2 for diagnostics and such but when trying to go into NAM Voice mail the system rejects the 1002 mailbox password and just about anything else. I think they have a mailbox that is taking up a...

I have customer that reports NAM is slow and sometimes times out. This is very old system, but they would like to try to fix this and limp thru the rest of the school year because nextyear they are moving to a new building and will be replacing the system. This is MICS 1.1 with copper connected...

Have small office using BCM 200, older software not accessed by element manager. They have autoattendant to answer lines in back-up and office closed situations. They have a message for inclement weather and would like to activate that message relotely for snow days. Does anyone have procedure...

Has any one run Element Manager on Windows 7? Can it run on the XP Mode?

Is there a way on Call Pilot 5.0 to reset admin mailbox password?

I have a customer that had a power problem with Norstar MICS 1.1 and now when they reset time it does not advance. Would this be software problem? Has anyone seen this before

I am running spectralink IP wireless phones behind a small cs1000 and signaling server, utilizing 2245 SVP server. This was working for previous tennant but this site was networked to another site. The new tennant wants this to work. The spectralink phones will talk to each other with no...

Is it possible to access BCM 3.7 using Vista? I need to set up customer with access so they can change voice mail greetings, and so far have not been successful. If anyone knows how to do this with handset I would roll that way also. When you access feature 983 it is not active feature

That solved my problem. Thanks everyone..

Working on system all lines answered by auto attendant. The first time you try to dial extension you get message that you have dialed invalid extension, the 2nd time it dials thru. I have found that the system uses the first digit of the extension as kind of a pointer and if you dial first digit...

I brought up the same point about upgrade and was shot down. I guess my real question would be can you program a system using one KSU and install that software cartridge in another KSU without problems aand retain the programming?

Have customer that has scattered locations. They want to upgrade MICS 4.1 to 7.1. I have KSU available here. Can I download programming from NRU remotely. Program the new software on local KSU using the downloaded information as a guide then ship software to location and replace software in that...

I have Norstar MICS 7.1 equipped with E&M trunk module in slot 1 of expansion module. Trying to get loop start trunk on 2nd card of Main cabinet to allow for DISA calling. I can get trunk to answer and recognize DISA password but then when dialing access code to dial out dial tone is never...

I have group that wants DISA on newly installed MICS 7.1, with both card slots filled using CLID cards. I have always suggested strongly that DISA is a problem just waiting to happen and most other people agree, so this is first actual system install. I have been reading that E&M card is needed...

I have customer with Call Pilot 150 running 2.? software around 80 mailboxes. They want to upgrade. Our supplier sent the 3.1 software card. Is it possible to switch the software cards and not lose keycode and mailbox information?

Thanks, the hunt group was the way to go.

I have a customer that wants the direct dial (0) to ring several phones. When I program the direct dial 2, 3, Etc. The system ignores those sets and only rings set 1. Is there a trick to making this work?