Call Pilot 150 Auto Attendant problem

[MasterCommDave]

Working on system all lines answered by auto attendant. The first time you try to dial extension you get message that you have dialed invalid extension, the 2nd time it dials thru. I have found that the system uses the first digit of the extension as kind of a pointer and if you dial first digit twice the call goes through. Where in Call pilot would this be controlled?

 

[cook1082]

Make sure the touch tone gate is off /AA/settings/properties

 

[curlycord]

Of through phone F983/Login/AA/ press 1


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curlycord

http://www.curlycord.com

 

[MasterCommDave]

That solved my problem. Thanks everyone..