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  1. Guntha

    Change Default Greeting

    yes i still do but when I use the passwrod that gets me into the GUI i get the above mentinoed error. I wonder, is there is an issue with appbuilder running on Windwos 7?
  2. Guntha

    Change Default Greeting

    OK I found AppBuilder software on a CD - yes! Now when I open it I get a (non changeable) username of 000000 which is the Username I use to liginto the CallPilot GUI but the password I use does not work, I get "could not set COM Security Level, hr=80010119" Any ideas?
  3. Guntha

    Change Default Greeting

    Thank you very much for the info. Is Application Builder somethign I can buy? I keep getting an error that says Application builder is not installed on this PC (the CallPilot 4.0 Server) Again THANK YOU!
  4. Guntha

    Change Default Greeting

    is this where you mean? I dont see ID.
  5. Guntha

    Change Default Greeting

    OK I know where to find the application name that the service DN is using for the greeting but where do I find the ID? and what is the PEPS CD?
  6. Guntha

    Change Default Greeting

    Hello forgive the newbie question but can someone explain to me how to change the default greeting of our Main line on a Nortel Meridian Opt11, with Call Pilot 4.0? I tried running application builder but apparently it is not isntalled on our CP Server. our Company was bought out and I need to...
  7. Guntha

    Old Twinax/Ethernet Print server problem

    Have you tried a Hyperterminal or Procimm Plus with the following settings? Bits per sec : 9600 Data bits : 8 Parity : none Stop bits : 1 Flow control : none
  8. Guntha

    sending announcements to employees Home #

    thank you for the advice Gentelmen. G
  9. Guntha

    sending announcements to employees Home #

    I have been asked to send a pre recorded announcement to all of our employees home phone numbers (around 200 employees) I was looking into Shared Distribution lists on Call Pilot but was unable to add my cell number to the SDL I created as a test. this has me curious if this scenario is...
  10. Guntha

    Sysvalue for Sign on attempts

    you are correct, I confirmed this with IBM and since it is a systme value it is for all users. Thank you
  11. Guntha

    Sysvalue for Sign on attempts

    I have my sysvalue set to disable iSeries accounts after 3 failed attmpts, however, I am having an issue with a signon that I use for Infoview Reporting using Crystal reports. For whatever reason the user account gets disabled nightly. We are looking thru the reports to find the issue but for...
  12. Guntha

    Voice Mail for ACDN

    hello I am trying to set up a voice mail box for an ACDN line. Our last Sales VP did not want anything to go to Voice Mail for some reason. Our new VP wants it to so the ACDN (EXT 7800)currently rolls to 6900 when 7800 is busy, then if its not answered it rolls to a message that says the...
  13. Guntha

    Voice Mail question

    dude, you rock!!!!!!! I've been trying to figure this out all afternoon. I added '0' to extension DN2 in call pilot and it worked right away. thank you again! G
  14. Guntha

    Voice Mail question

    We recently downsized and no longer have a Receptionist. To cover for her I added a NIT job to send all calls to a newly created DN during the day hours and added that DN to a couple of Executive Assistants sets. however when the ouside caller hits 0 to go to an 'operator' and the EA's dont...
  15. Guntha

    Adding a Night Service

    That sounds much cleaner, it also seems that I would be able to add a zero out of "Z" for when Y is out sick/vacation, correct? Forgive my ignorance but where and how might I set this up? if you could point me to a certain set of manuals or a link to a similar post I would really apprecaite...
  16. Guntha

    Adding a Night Service

    OK I was able to add the NIT2 and NIT3 designations which allowed me to forward to another DN internally. is there a a calendar setting for weeekends? it looks like this so far and seems to be working but I am unsure if this is a 7 day a week schedule? I would like to just have NIT1 active on...
  17. Guntha

    Adding a Night Service

    Thanks for all the repsonces, we are using Call Pilot as our AA. trvlr1, would you happen to have the LD number and syntax I would use to accomplish this? I dont do a lot of phone system work, I'm a Network Admin by trade. THANK YOU!
  18. Guntha

    Forwarding Attendant Console

    This is almost the same result I am looking for. How would one add another nite designation?
  19. Guntha

    Adding a Night Service

    Hello, We have an automated attendant answering incoming calls. Presently, if a caller presses ‘0’ for the operator it goes to our Guard Station. This is fine for at night time but during the day we would like to set up one of our Executive Assistants as the “operator” option while using the...
  20. Guntha

    deleting Keys?

    thanks guys - looks like I cant speeel :) thanks Again! G

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