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sshera, what virtual environment are you running, VMWare or Microsoft Hyper-V? I ran P2V and moved my EPO 3.6.1 to a virtual guest on a Hyper-V host server. When I tried to install EPO 4.0 patch 3, the install process failed. I had the same issue in my testing environment installing patch 2...

EPO 4.0 works with the current 3.6 version which is 3.6.0.574. I have tried the new 4.0 agent and did not have much success even though it is compatible with EPO 3.6, 3.61 and 4.0 according to the documentation. Rolled back to the 3.6.0.574 version. Upgrading to EPO 4.0 tomorrow morning after...

We are in the process of converting a number of our servers to virtual using Microsoft's Hyper-V and we just completed the process on our EPO 361 server. We ran the Physical to Virtual task from the Hyper-V console which created a virtual server guest machine. We then shutdown the physical...

Has anyone had experience with laptop computers and preventing DAT updates while these devices are dialed in? We will be deploying a number of mobile devices in vehicles and would like to prevent the updating of dat files until the units are connected to our network directly. While remote, the...

We figured it out. You need to turn off the "User Account Control" option in Vista which allowed VSE 8.5 to be installed. Seems to be running fine but is not currently controlled by ePO due to ePO 3.5 being in production.

Since these are test workstations, we have not deployed any agents to them. At this time we are running ePO 3.5 with patch 6 in the enterprise. The plan is to upgrade to ePO 3.6.1 within the next week. One of our engineers was able to install the RC2 version of VSE 8.5 on his Vista workstation...

We have started evaluating Vista on a couple of test workstations and have run into a problem when installing the release version on 11/29/06. Seems VSE 8.5i will not install unless you have Common Management Agent 3.6 installed prior to installing 8.5. The installation fails as soon as the...

Thanks for the info. I did notice that the version of the agent on some of the workstations had not been updated to 3.1.2.242, they are at 3.1.1.184. We are pushing the update using EPO 3. Others at 3.1.2.242 are also not reporting properly. We also have a incident registered with NAI for...

We are running into a problem where a few of our Windows XP workstations show that they are up to date when you click on about Virusscan 7. Then when reviewing the DAT Coverage Report on the EPO server they report as being out of date by 1 version. Repeated Agent wakeup calls and running...

We are in the same boat with the database. Data is there back to 09/03 but does not show between 10/03 and 01/04. We sent NAI a copy of the database which they ran and relayed back to us that it worked at their site. NAI had us reinstall EPO3 and then restore the database which is running on...