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  1. ttrevino

    Auto-in and Aux-work on 16btn softphone client not working on second column

    ...8btn display. Extension: 1151 Lock Messages? n BCC: 0 Type: 6408D+ Security Code: * TN: 1 Port: S00037 Coverage Path 1: 62 COR: 35 Name: Drews, Tanya Coverage...
  2. ttrevino

    AVAYA DS1FD Station

    I believe you also might need the correct license if you change the jumper to E1?
  3. ttrevino

    Cover path criteria - inside vs outside call?

    Thanks for the help! I'll give it a try tomorrow when I get back to work.
  4. ttrevino

    Cover path criteria - inside vs outside call?

    I was hoping someone could explain the difference between selecting yes or no when setting up the coverage criteria on an inside vs outside call? I have a user that wants external calls to follow the normal cover points, but if its coming from an internal user, they want it to roll into an ACD...
  5. ttrevino

    Attempting to get Message Manager R5.0 working

    I know this software is outdated, but I'd like to see if this will work on our system. We're running a Definity G3si R11 and Intuity Audix 5.1. I've installed the software on my desktop and have entered the Audix server ID, ext. and p/w, but keep getting the error message "No server logins...
  6. ttrevino

    ASA WebVPN url-list

    Okay, thanks, I got that to work, now I'm adding the group-policy attributes, but it's giving me another error when I try to add the url-list. This is what I'm trying but it's saying incomplete. CISCOASA(config-group-policy)# url-list HomePage ERROR: % Incomplete command...
  7. ttrevino

    ASA WebVPN url-list

    Good morning all, I'm trying to figure out how to put up a url-list in the ASA but am running into problems. From the Cisco site, I used the following command but keep getting an error: CISCOASA(config)# webvpn CISCOASA(config-webvpn)# url-list HomeURL ERROR: % Incomplete command...
  8. ttrevino

    Access-list differences

    We're in the middle of complete network redesign, so I intend to name the acl's something myself and others can easily recognize, rather than just numbers. Thanks to all for helping me figure this out! Now, can someone explain women to me? :O)
  9. ttrevino

    Access-list differences

    Thanks to both of you. That does make more sense, however, I still have one question. In our firewall today, we have some rules that look like this, "access-list 81 extended permit ip...", and others that look like this, "access-list 101 extended permit ip...". Is 81 just the name of the ACL...
  10. ttrevino

    Access-list differences

    Can someone tell me what is the difference between a "standard" access-list, versus an extended? When would you use either/or?
  11. ttrevino

    IP softphone working sort of, but not really...

    We do have the fixup protocol h323 1720, but without the h225. We don't have the fixup protocol h323 ras 1718-1719 line. What does the h225 add? Thanks, TT
  12. ttrevino

    IP softphone working sort of, but not really...

    Good afternoon all, I am having all sorts of problems getting the softphone client working correctly through a PIX classic firewall. Inside the firewall, using Road Warrior, I can make and receive a call outside the firewall, although these a large delay. Once I try connecting from outside the...
  13. ttrevino

    Do not disturb on x10?

    I'll give it a try, thanks for the advice everyone!
  14. ttrevino

    Do not disturb on x10?

    Hi Ken, I think I see the error in my original message. Once the callers dials x10, and if nobody answers, they go into the voicemail for x10, not the AA for x10. What they are wanting is when the caller dials x10, for the phone not to ring but directly to voicemail. This scenario is typically...
  15. ttrevino

    Do not disturb on x10?

    Good morning all, I'm working on a request from a user that I'm not sure how to complete. Currently, if someone calls into their office and nobody answers, the call is transferred to the AA. Then if they want to leave a message for the person on call, then select an option that sends it again to...
  16. ttrevino

    ACS 3.0 remote access

    I'm looking to set up remote access for this system and was wondering what the remote access card looked like? Or maybe a model number, etc? Or is there a way by calling into the attendant and having them transfer me to see if I hear modem tone? I've been reading other posts about remote access...
  17. ttrevino

    Partner Mail leaving system messages on x10

    ...Apparently, messages are being left in mailbox 10, 120 the other day, that are from the system. The messages read something like, "please press *#", then the message ends. It sounds like maybe someone is calling in, gets to a voicemail box, and possibly gets transfers out to a cell phone...
  18. ttrevino

    Programming x10

    That got it! Thanks to all, I was able to program that phone correctly over lunch. I appreciate the assistance, keep up the helpful info. I can always find the help I need on this site!
  19. ttrevino

    Programming x10

    I must not be programming the feature #322 correctly, as it's not listed in the manual I'm reading from. I don't normally work on these systems, I'm a G3 guy. :o) Can you tell me the steps to programming feature 322? I figured it was something like: Feature 0 0 Sys Prg Sys Prg # 322 Dial x10...
  20. ttrevino

    Programming x10

    ...I programmed speed dial 80 with an external number. Then I programmed a lighted button on x10, with feature 11. Then I tried to add the feature *I think* 322 (I don't have the manual in front of me right now), to read "10 80", but after I add 10, it won't allow me to add the 80 speed dial...

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