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  1. VEASEL

    Can I put more paging horns on

    There are two ways the horns can be set up. Self ampliphied or through an amp. if through an amp just add more horns, depending on amp. If self ampliphied add more of the same horns. If you have doubt about what you have look at one of the horns. 2 wires is through an amp. 4 wires is self...
  2. VEASEL

    Set Copy

    No there's no real problem in copying one phone to all of them. Its happened to a customer of ours that has over 100 phones. I personnaly think its a good idea to have a standard model for everyones phones and just customize as needed. Randy
  3. VEASEL

    Operator says the person is not available.

    Just a note; anytime you go to a phone and it prompts you with a LOG: something is wrong. Either you're at an extension that has no voicemail or some thing is off. An extension with vm should always come up with PASSWORD: Randy
  4. VEASEL

    Our Norstar Meridian phone system w

    We've had that problem on two diferent ICS's. On both it was a software problem. Nortel is aware of this and issued a bulletin. I believe the software was 3.0 or 3.1. Good luck Randy
  5. VEASEL

    NETWORKED ICS AND NAM

    actually, they have a NAM at each site. and from each site when they get the AA they can only get to DN's on that site. when you try a DN thats at the other site the AA says "i'm sorry you have entered an invalid extension". Seems like it just won't accept a DN thats not in a certain...
  6. VEASEL

    NETWORKED ICS AND NAM

    I've got a customer with 2 ICS that are networked with T1. The calls can be transfered between the two locations but when the AA answers and they enter an extension thats off sight the NAM doesn't recognise the extension. For example I call the main number, their extensions are 5110 ect. and...
  7. VEASEL

    Night service

    Here's what I'd do. At the end of the day forward the recectionists calls to voicemail. Then the calls will go there without ringing alot. call forward is Feature 4 to find vmail dn is Feature 985 Hope this helps Randy
  8. VEASEL

    CAll Accounting

    We've got an option 21 that we want to add call accounting We can get outgoing data only. We've got it on the same tty port as we use to program, so its a problem cause we don't get the data when we're programming. Anyone know how we also get incoming call data output, and how to output the data...
  9. VEASEL

    Linking two MICS 5.0 systems

    There's a couple things that will make it go better First, set your DN lengh to 4. Then make one site 2200 ect and the other site 4200 ect. Actually any numbering plan will work as long as they're 4 digit and start different. Get a T1 or PRI at each site. DID's certainly help. You have to set...
  10. VEASEL

    Voicemail not picking up

    You have two issues. the first is you have to tell that station to fwd no answer. Get the vmail DN ( Feature 985). Get into phone program (f.**266344) get into that station and set fwd no answer to the DN of th vmail. while your into programming there's the section where you enter their name...
  11. VEASEL

    Linking 2 ICSs via PRI

    We have a situation where 2 sights are connected via a T1 now. We want to change to PRI so we get more info to the remote sight. We activated PRI enabler code at each sight and tried switching but they didn't seem to connect. whenever you try calling across it says "no Free lines&quot...
  12. VEASEL

    MICS software NA vs. SC and 6 port fiber modules

    The xc software is also called mega software. the part # is NT7B83AAAH. On the second 6 port card all you get is 4 actual ports to use. the top two are reserved for the companion wireless.
  13. VEASEL

    recording unit for Norstar 0X32

    Hi, Racal makes a couple units that attach directly to the station ports and record off them. Or if you prefer you can record of the co side. advantage of co side is all calls get recorded and it also records the wait time. the advantage of station side is its more specific and you only...
  14. VEASEL

    option 11

    We have a meridian option 11. We've had ongoing problems with 2 fax machines not being able to fax multiple pages. Incoming faxes are fine, but outgoing faxes with say 5 pages or more disconnect and come back with a communication error. We can get on those dns and talk without problems. Any...
  15. VEASEL

    How to setup Off-premise Message Notification?

    Hi, Get into the mbox and press 8 for admin, then 6 for message notification. then setup and follow the prompts. Its easiest if your using a 7310 phone.

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