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  1. NortelMelo

    Bug 5501

    Guys, I have CS1000M on release 6. I get these bugs and recently had a an interrupt that caused a warm start and these went away. We have recently had some CRC errors on some of out PRI T1s and the local provider has taken responsibility for. I know the Bug points to a d channel pointer...
  2. NortelMelo

    Option 11C -External Call Forward Issue

    Sir, FTOP options. Review the choices and see if you have the correct one in place. You also may want to see if changing the FEDC options in the route to JNT. Its been years since I had to deal with such an issue but something is rattling around in my old head that keeps saying JNT is the...
  3. NortelMelo

    Option 11C -External Call Forward Issue

    Sir, This sounds like a trunk to trunk transfer block or may be a TARG / TGAR issue. You may have to check and see if JNT is programmed for your routes and the agents TARG / TGAR. Check in your BARS Load 87 to see if TARG / TGAR checking is turned on. The other thing that just may be a bit of...
  4. NortelMelo

    Option 11C -External Call Forward Issue

    HCMBMT, Checking the agents NCOS and the Call Pilots RPL to see if the call is allowed is the proper step to take. However if you find this to be the case, you may want to try and set up a dummy ACD Cue and in the NCFW place the DN of 1111. Then put the ACD Cue number in the Auto Attendant and...
  5. NortelMelo

    I have an CS1000 M FNF that has system wide static.

    Thank you for all the information you provided. Once I get the window of opportunity opened to do the work I will advise how it went. Nrotelmelo
  6. NortelMelo

    I have an CS1000 M FNF that has system wide static.

    KCFLHRC, Thank you the reply! I will check on the cables I have and I will also schedule after hours work so I can try the clock down loading. I do have the NTRB53 clock controller cards. I assume I can download the clocks in load 39 as well? Best regards! Nortelmelo
  7. NortelMelo

    I have an CS1000 M FNF that has system wide static.

    KCFLHRC, Thank you the reply! I will check on the cables I have and I will also schedule after hours work so I can try the clock down loading. I do have the NTRB53 clock controller cards. I assume I can download the clocks in load 39 as well? Best regards! Nortelmelo
  8. NortelMelo

    I have an CS1000 M FNF that has system wide static.

    This static began after I had to INI the system. Its on Rel 6 CPIV. I have isolated traffic to Ring 0 , clock 0. So far no static. I am going to swing clock 1 in first and if there is no static then swing the traffic to ring 1 and see what goes on. But before I do anything like this, I would...

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