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Well they upgraded fine on my demo kit running 7.05 and then I plugged them back into the new system with the new combo card running 7.36 and they started to upgrade as well. They fully upgraded on the 7.36 and now work fine. So weird...

I recently upgraded a new v2 ip500 to 7.036 firmware and then plugged new 9508 phones into it. They would not firmware upgrade.. Any ideas? Yes the file server is set to memory card..plugged them into my demo kit and they did upgrade. Demo kit is running a different version. Pete

Good ole jon florence..nice fella. I forgot to tell you that 15 minutes was with coffee and a donut ;-)

Thanks for all the replies...i figured it out.

I had the same problem..tried adjusting the gains but they would,comemback,different thenmwhat imsaved them as every time. The problem was trying to use an 8.0 manager on a 7.0 chassis. I downgraded the manager to 7.032 and lowered the gains and it worked. I also confirmed this information from...

Try using xima instead of CCR. 15 minute install and way less stipulations of what you can and can't do with agents and hunt groups..i was blown away..

I have installed onex portal and also installed the salesforce cti adapter from onex and the softphone initializes when logging into salesforce. It allows you to,click on numbers in salesforce and make an outbound call just fine but when incoming calls ring in nothing happens on the softphone at...