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I do not have IP Office V2

haha. Thought an SD card was something specific to the Avaya system, sorry haha, wasnt simply thinking a SanDisk card! So, anyway, what should I copy from the SD card to the CF card. is it possible to do what I want to do????? Thanks.

Ok, so this brings me back to the beginning again. How can I with the setup.exe for version 8.043 copy the files from the Avaya SD card to the CF card? What is an SD card? Basically I need someone to explain what I should do. Thanks.

Definitely doesnt work with the IP of the CU lan IP.

I do not think I'm using IP500 V2. Any way around that? How could I tell anyway?

I would like to login to SSA from a web browser, how can I do that? I have the 8.0.43 insrtall setup.exe and can easily just do a customized install and only select the SSA components but I would rather go through the browser and just log into it from there. In the SSA I do see I have a Compact...

How can I setup logging in monitor to log the specified activity a log file? It logs on the screen live, but I want to capture over a few hours.

I assigned the prefixes to the DDI that we have been assigned by our provider. Our company uses 3 different prefixes and I see a DDI extension that has not been assigned to us by our provider so I figured to take that DDI extension and assign it to the prefixes and call it from my mobile just to...

Just did that and had it going to my extension as a destination (not sure if that would work). But when I call that DID extension with the prefix's weve been assigned one goes to an external company and the other two are "Disconnected or no longer in service". So fo rexample if the prefix's...

In the SSA, on one of our trunks we have the error message "The following line had no incoming call route". The DDI number though is an extension that isnt part of our assigned DID's from our carrier and I cant find it anywhere in the IP Office, yet this error appears from this number many...

ok, fair enough, but generally does it mean that the line went down a bit?

Error description on one of the trunks of an ip office 500 "the following line had no incoming call route for a call" The help file on the SSA is of no help since it doesnt show anything about this error. I just just think that maybe the line was having connection issues during this time?

so, is this what you're talking about? http://www.flynumber.com/

There's no pbx in the country we have the vpn connection with, if that helps?

hmmm, not sure. How can I use SIP trunks? How do I know if I have them?

Does anyone know of any good services that we can use so I can have a number(s) that are called locally in another country forwarded to our office in the USA? We do have an Avaya IP office 500 PBX in the main USA office and a site-site vpn connection with an office in the country I need the...

Does anyone know of any good services that we can use so I can have a number(s) that are called locally forwarded to our office in the USA? WE have an Avaya IP office 500 PBX if that helps at all. Thanks!

Thnaks gknight1. In my question #1 - was I correct in what I mentioned about how the pbx works and routes the calls? What do you mean as local survivability?

We have an Avaya IP Office 500 pbx in our main office that is setup to use both digital and voip phones. We also have a remote office (no pbx) with a vpn connection to our main office. I have two questions: 1. What is the benefit of installing a pbx in the remote office? The requirement is to...

reboot of the voicemail server solved the problem, after that all the voicemails started to flood in.