Hi
I have a MD110 BC9 with CCM2. I have problem of real time updation in IM. If the agent is talking the IM still shows the agent in Ready status. After manual recording, the CCM shows around 30- 40 calls less in a day.
Any solutions ??
Rgards
Apache
Hei
We have MD110 BC12 SP3. We are trying to integrate with Nortel Meridian using ISDN PRI ( TLU76/1 ).
I am able to recieve calls from the Nortel PBX but from Md110 to Nortel cannot do outgoing calls. The PRI link is via Nortel Passport on both ends.
Does anyone know the correct settings for...
Hi All
I had initiated Traffic recording on Operator. The results are slightly confusing. I basically wanted to know the Abandoned Calls on the Operator, but my reports do not show any. Wherein we had lot of abandoned calls.
By abandoned I mean the calls which were dropped by callers in the...
Hei
very surprising observation i am getting here for this problem...
the cracking sound even comes during internal conference call and it usually starts from the conference leader.
i am even getting the same in my reference. i have tried it with BC12 SP1/BC11 SP12/BC10. I tried in a customer...
Hei Syar
I don't have any digital trunks here. They are doing the conference on analogue trunks. Surprisingly this sound is also heard while doing a 3-4 party internal conference.
any ideas !!
apache
Hei all
I have a system BC11 SP11, Market - ST.
When I initiate a conference call between combination of internal extensions and external trunks, I am getting a cracking sound/noise during the con call.
I tried working out the LSATI parameters but no change.
Any suggestions !!!
BR//
Apache
Hei All
Has anyone used the MD110 in the hotel industry.
With the MD110 BC or MD110 HA.
Is the Front office software from Fidileo integration supported ?
Any info would be helpful...
thanx
apache
Hei All
Is conference bridging solution possible within MD110.
8 caller can call MD and establish a conference call, if possible with a password.
There are external conference bridge eqpmts, but we need it within MD.
Any ideas !!!
thanks
apache
I have tried already the ASPAP:parnum=254.
The dial tone changes, but this tone is similar to our PTT disconnection tone.
Syar is right that i need to change the base frequency of the tone. Should be different for both internal and external.
Hei
i tried with with ASPAC->254->morse codes....
these ASPAC gives u options for different internal/external dial tones. But these tones are similar to my PTT disconnection tone.
anyways i am gonna try SYAR suggestions !!
thanx
apache
Hei
Is there any way to change the external dial tone.
I access a route with the destination code X.
I have put SIG -> D1 -> 3.
When i press X, i get the internal dial tone. I am not getting any dial tone from the PTT. I need a way to get a different dial tone other then the internal dial...
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