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  1. technickelone

    Transfer License

    Is transferring the end user software license from a decommissioned Avaya G3 to another allowed? Technickelone CCNA
  2. technickelone

    CMS Daily Reports Interval

    Are there any guru's that can help me with a report. I'm trying to get a really accurate 30 minute increment report for hte number of agents in avail status, not staffed for the split/skill summary interval report. I use version r15. I'm trying to show starting at 7am to 7:30am there were 2...
  3. technickelone

    Option 2 BCM

    How do I change what extention option 2 rings to when calling the main number? BCM 400 CALLPILOT Technickelone CCNA
  4. technickelone

    DID DR Plan

    We have a group of 6 PRI's from carrier "A" that handle our inbound 555-3000 DID service and first choice for outbound as well. We have 2 PRI's from carrier "B" that are in the same route in our PBX incase carrier A goes down. Then, only outbound calls will work and inbound gets a busy. If I...
  5. technickelone

    Errrr ! - Book in Word

    Thanks for all the help. Again it doesn't work. I don't even have an option to print odd or even. When i choose manual duplex it prints page 9 and thats ALL. It tells me to flip the page over and put back in, and I do then hit OK and nothing happens. I'm sure you are all right so I am...
  6. technickelone

    Errrr ! - Book in Word

    Since this is a printer I mapped to from the network I don't think there are drivers or software loaded on my pc to allow this. All options so far are not working. Technickelone CCENT
  7. technickelone

    Errrr ! - Book in Word

    I have an HP lj 4250 and don't see this. Its at work and when I select manual duplex it prints a single sheet. Technickelone CCENT
  8. technickelone

    Errrr ! - Book in Word

    The back of each sheet is the opposite of the other, like twisting it around. I have an option to check manual duplex but it only prints one page and its page 9. I put the sheet back in the printer and hit ok and nothing happens. Technickelone CCENT
  9. technickelone

    Errrr ! - Book in Word

    Sorry for the delay in getting back, had to leave yesterday, not used to such quick responses. In word 2003 I set the page setup to book fold and the sheets per booklet to auto. My goal is to stack the manual and fold in the middle with a center staple. Just like a book. I searched for booklet...
  10. technickelone

    Errrr ! - Book in Word

    When I start a booklet project in word 2003 I can't seem to figure out why the back of each page the content is upside down. I think if it was flipped around it may also fix the sequential numbering as well. None of the previous posts provide help nor google or microsoft. I need someone with...
  11. technickelone

    On the phone greeting

    Where is the setting to prompt the caller that I am on the phone. If i have two mcr keys set on key 0 and 1 it doesn't seem to prompt the caller I am on the phone. Is it that when the call rings my second line and i don't answer it just goes to vm under normal circumstances. Technickelone CCENT
  12. technickelone

    Application missing in Callpilot

    nevermind, i had to finish the recordings Technickelone CCENT
  13. technickelone

    Application missing in Callpilot

    I built and application in AB but Callpilot does not see it in the SDN menu when I go to link it. What am i missing? Technickelone CCENT
  14. technickelone

    LAB using home DSL

    Ciscoguy, I didn't even think of interrupting the connection. The wife may get a little bothered by that so maybe I will just feed a cable over for access and nothing else until I master this. I look forward to learning this. Just passed my CCENT and getting a little eager.
  15. technickelone

    LAB using home DSL

    Well for now I may just have to do with what I have. I guess I could feed directly into a router fast port
  16. technickelone

    LAB using home DSL

    Do I simply use a crossover cable from a port on my AT&T 2WIRE router and plug it into a TI CSU/DSU port or a fastE port. But what IP do I configure the port with. This is probably a big DUH but I am confused. From there I will build my CCNA lab with three routers and switches. Thanks
  17. technickelone

    Changing the CLID on ACD sets

    I am embarking on a project to change the CLID on some phones so they outpulse their number or a dept number when making outbound calls from their key 5 line. I know that when making any change to an ACD phone you need to nul the ACD key 0 to prevent corruption. Should I change the CLID on...
  18. technickelone

    Forgot Park Number

    I can't find a way to retrieve the park number if I park the call to fast. Its sometimes busy and they forget. Anyway to retrieve this? Preash!
  19. technickelone

    Maximum Days Permitted Between Changes

    If i change this to zero from 365 will it prompt all current users to change their password?
  20. technickelone

    Roll over

    I would just add the secretary number to the execs phone using hunt. Or just build the keys as SCR and add it to the secretary phone.

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