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This is an old thread but I'll post this anyway, in case this helps anyone. I had 2 calls on the same day with this Error 692 in Windows XP. One user had a Lucent Winmodem, the other had a Conexant HCF Modem. Both were getting error 692 and both were using Callwave. We uninstalled and...

Thanks for the tip WTVA. He restore XP back a couple of days and that seemed to fix the problem. I keep the idea of renaming the windows messenger folder in mind though, if he calls back with the same problem.

Here's the problem. A user called into the ISP that I work for. He has WinXP Pro (without Service Pack 1) and now everytime he logs into Windows, it dials up and connects to the Internet. If he cancels the connection attempt, it redials. When he's connected and then disconnects, it redials...

Sorry, disregard my last post. I didn't see that you said you were in safe mode when you were trying to run defrag....woops

Try running defrag in Safe Mode. That always works for me.

Try repairing Internet Explorer first. Go to Add/Remove programs in the Control Panel. When you highlight Microsoft Internet Explorer and click the "Add/Remove" button it will give the option to repair it. If that doesn't work, you may also try restoring IE to previous configuration...

I had the same problem a few months ago. It turned out to be the video card (a GeForce2 MX). I would plug the monitor cable straight into the vga port and the screen would have a yellow tint. If I moved the cable up, so that it was plugged into at a slight angle, the colors would return to...