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It's contract renewal time and AT&T is pitching their IP Flex product to replace our PRI's. Looking for feedback on implementation and the product in general. Currently CS1000M-MG rel. 6.0. Thanks!

Thanks to everyone for the responses. I really appreciate it.

We have a CS1000 rel. 6.0, CallPilot HA 5.0, about 1,800 users. What I'm after is an independent firm that can spend time with us on-site, analyze everything we have (not just the PBX) and develop options that address not only our current system but also things we might want to implement or...

Southwest Missouri.

Can anyone recommend a good independent telecommunications consulting firm? Not for TEM, but someone who can look at our entire system and make recommendations for future planning for the PBX, business continuation, etc. Thanks!

Thanks for the replies. This helps me tremendously. I can see the pricing is pretty site specific, but having general ideas of what to expect and guidelines for formulating a request for quotes is great.

Wondering if anyone could give me a ball park figure for budgetary purposes only for maintenance on a CS1000M rls. 6.0 and Call Pilot 5.0 HA. We have approx. 1800 ports provisioned on the PBX. We don't currently have a formal maintenance agreement (we are COAMS), but are at a point we may need...

Are there any other features other than enabling certain plug-ins/PEPS in Pkg. 409? I haven't been able to find any other information. I rec'd a quote for pkg. 409 - $3K to load PEPS? Seems like there must be more to the pkg. for that price.

Thanks for the help - you got me on the right track. The box was unchecked under setup, but then we saw a field under call answering called phoneset interface. It needed to be set to "CallPilot". I appreciate it!

The prompt plays immediately following the recorded external greeting. So, the caller ends up listening to a lot of information before they get to leave a message. Thanks for the reply.

Recently upgraded from MerMail to CallPilot and noticing several differences that we didn't see in the NTPs, etc. When a caller is presented to a CP mailbox, they are now prompted after the greeting: "enter another extension number or record a message at the tone. When you are finished...

I am receiving the following error in an application: When I first try to open the file, AppBuilder tells me it has a recovery version, do I want to open? Then I get: Assertion failed: (pItemSym->Variable!=0), file src\nmui\src\nmusrapp.cpp, line 3432. At the top of the box, you see...

We have been asked to allow international dialing to 5 people but to restrict them so they can only dial one international number. We have NCOS 7 to allow international dialing, but I'm not sure how to restrict these users to dial only one international number. I've looked through forums and...

We have completed the installation of the HA server and have some services migrated - not totally off MerMail yet. There is an NTP on the Nortel website devoted to the HA server installation.

Thanks to all for the information. It is so helpful to hear from actual users instead of vendors and NTP's!

We are in the process of migrating from MerMail to CallPilot 1005R. The server has already gone down (prior to migrating) and it took 3 days for the vendor to figure out the problem. Needless to say, that did not go over well here. Would appreciate any feedback/advice on support protocols...

Thanks for the reply - we are not deploying desktop messaging at this time, unfortunately. I think that is a long way down the road. So, I have to customize what I send so the users only get what applies to them. Wish it was easier! : )

We will be replacing Meridian Mail with CallPilot in a few weeks. Would anyone who has been through this process share how they communicated this change to their users? I want to be sure I don't miss anything. Although most MerMail commands remain the same, there are a few diffences. You...

Thanks for the help. Finally confirmed same with Nortel. NI2 can be done, but not TBCT. Too bad - sounded like what we needed.

Switch is Meridian 81C. Thanks! TYPE pkg OPTF 1 CUST 2 CDR 4 CTY 5 RAN 7 TAD 8 DNDI 9 EES 10 INTR 11 ANI 12 ANIR 13 BRTE 14 RPE1.5 15 DNDG 16 MSB 17 SS25 18 DDSP 19 ODAS 20 DI 21...