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Hey ipohead, Thanks for the response. It sounds like you have done this before. I was told by Jenne support that they had techs that have done this before and it worked fine but isn't supported. I have vmpro installed on a windows 7 computer in the office for training and demo purposes and it...

Can anyone help with the installation of One-x Portal on my windows 7 computer which also has VmPro running on it. When I follow the One-x installation procedure I have a problem with The IIS configuration. The guide says to Enable Direct Metabase edit, IIS6 Configuration Compatibility. SSL...

I have an issue with BCM450 ICC real time reporting. It works fine with older java software versions but will not work with the new version of Java. The IT director requires that it run on the new version of Java for security issues. All of the other reports work fine with the new version of...

I have a customer that has a Nortel BCM400 rel 4 syatem. They have requested call accounting be installed that will intagrate with their cloud based server so when the gust checks out call charges will be included on the bill. The company that manages the cloud based server is Innroad.inc. any...

Thanks for the help David. I searched for the upgrade and the site you posted was the least expensive.

Wow I didn't realize that you don't have to uprade from (3.6 to 3.7).That's good to know. I have a default 4.o hard drive that I installed and logged into the system using the element manager. Could i just buy an upgrade for the keycodes from 3.6 to 4.0 or would i still need to upgrade the...

Thanks for the sugestion but that doesn't answer my question. i know that i can buy a new hard drive amd also i can down load the image, but what about the profile. Can i initialze the profile with having to reimage the hard drive and if so does it set the user name and passwork to default? Thanks

I purchased a BCM400 r3.6 on ebay. Naturally the passwords have been changed and the person i purchased the system from does not know the user name and password. My question is if i initialize the universal profile will this reset the passwords to default (ee_admin and PlsChgMe!). I have access...

This is a PRI, there are no pools to assign in prime line. only choice is (I/C or none).

On a nortel mics 7.1 pri. How do you make an anlog a hot line? I went into capabilities in terminals and sets for the extention and made it external, dial 9, prime line i/c. Then went to prime line on ext and said i/c. Then i went to services, second dial tone and entered 9. But when i go...

I have just installed a smdr6 on a mics 6.0 for callware call accounting. The call accounting software is on a server. Everthing is working but the smdr6 keeps defaulting from norstar to SL-1. Does anyone have any ideas?