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If You have a Merlin Messenger on the system you can do a **10 on the voicemail auto attnd. so on your winspm you can type (9,,XXXXXXX,,,,,,,**10)and you do not have to go to operator, but there is also an assistance tranfer, the way you do it you get a 2 line spliter and ane line to your modem...

O.K. You restrict extensions to local only and you set up some MFM'S with no restriction and give that MFM Autorisation codes, when they want to make a long distance call they go to any phone dial #80 and authcode (mfm)and they can dial long distance for any other call they don't have to input a...

under the extension field in programming the is an option for remote forward, you have to put that extension in that field

Very Simple, If it's a stand alone V.M., I hope you mean it's wall mounted but not inside the legend system, and it can also be like a computer, but if your administration mailbox is 9997# it, is a merlin mail, you have to find the serial number on this unit ( voicemail ) it should be a six...

Very simple you make thr frl level to 4 (make sure all users are 3) on the 011 table and create an MFM user with force account code and add account code to this extension, when they want to call Int. they enter the account code for this MFM, You can set up multiple MFM's to match each extension