suggest to check the CA BrightStor Backup Agent RPC Server service account
and can you provider me the brick level backup active log in agent installation directory on exchange server
disappointed about this issue and I setup a new server for our backup job,worked fine for me!!
but I wonder why we use the same software(ARCServe and windows 2000),but get the different result??
hi dlstewart6759,I need to recover a deleted mailbox with arcserve,but every time I failed with the message EC=Backup Agent Error -- (354) "Failed to find the object information",I tried to recreated a mailbox with orignal user name,but I still failed with restore!
can you help me...
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