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Ah great, is it a case of plug and play? Or would I need an Avaya tech guy?

I have no spare analogue ports left I only have digital. Is there a DECT phone which is compatible? Basically I need a wireless phone for one of the guys working here.

I need to stop a particular extension from answering a call from a set external telephone number. Is that possible?

Hi, We have an IP Office 406 with 5410 handsets. We have account customers and in the contact directory we've added their account numbers before the name. Ideally, I like to dial the account number of a customer and it dial their telephone number. The account number is always 4 numbers long. So...

Is it possible to export the directory from an IP office system?

I have a friend who configures and installs Asterisk for small local businesses and it works well. As a "techie" with no experience in Linux i attempted to get Asterisk going at home, i was successful. But it was tough going and i wouldn't ever change from IP Office to Asterisk just because of...

Hey all, We're setting up a satellite office and i'm looking at what will be needed hardware wise. Basically, the machine needs a 3 monitor desktop layout and have been looking at the 24" or 22" dell monitors. What will have to been ordered from Dell to enable this? I've set up a 2 monitor...

After reading all the posts it seems fibre would be a better option as there now might be a possibility to lay it under ground. If we were to go down the fibre route and remove the CAT 6 can you recommend any budget fibre switches?

Thanks for your advice guys, we've completed the installation and thought i'd update you so that others having similar experiences in the future can learn from it... not that there's much to learn! Basically, I kept the cable as a straight through and installed the cable. I'm estimating that...

I understand CAT6 isn't designed for this but as a low cost option i thought it would be worth a shot. It is a legal installation, perhaps the way i described it was a little slap dash. We're going to be following the same route as the residential telephone cables (with permission). In...

Hi, I have a technical issue with a side question. Basically we have 2 warehouses and are circa 90m apart in a residential area. At the moment we're running a VPN between the 2 but its not proving reliable / fast enough. We've looked at optic fibre but as you can imagine we going to have to...

Hi all, We have 2 warehouses and would like to connect the 2 using fibre optic cable. The distance is 60m wall to wall, in reality 100m cable. Laying the cable underground isn't an issue, but, i have no experience in fibre optic cabling at all. I'm looking for a little advice as to where i...

One common fault i deal with is people booking time to the wrong project. Further on from that, booking time to the wrong task within the project. Double check the time is definately in the correct place.

Hi All, We have just had the Avaya IP Office system installed with the CCC. We have a small "call centre" environment with 8 agents. I was wondering how other companies have their IP Office and CCC set up? Regards, Nick.

I've uninstalled AVG from all machines so that Sophos Antivirus 6.5.6 is the only version running. What is also happening is that we cannot access the pop3 account, the web site, nor the web site of the hosting provider so somewhere along the line something is blocking a range of IP addresses...

Hi all, I have a very strange situation which i don't know what is causing it. We have a central server and 8 PCs. At random times throughout the day access to our web site and our POP3 account (for the 8 desktop PCs not the server) will be blocked (all other sites are fine). Only the desktop...