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  1. clintf

    BCM 400 Power question

    Just got new Dell 3750W UPS's installed in our computer room, the new UPS's output 208v power can a BCM400 be plugged into 208 power outlets?
  2. clintf

    Sonicwall NSA240

    Figured it out enabled BWM global then set the ingress and engress to 3 MB each.
  3. clintf

    Sonicwall NSA240

    Just got a new Fibre service installed by our ISP, the problem is its a 1 meg burstable service it has a flat fee of 600 a month for 1 meg and 30 dollars a month for every meg we burst over the 1 meg. I dont want any surprises when the bill comes in does anyone know how i can rate limit the...
  4. clintf

    Bogen Paging Amp

    I have a remote shop that is too small to put in a phone system but still needs the function of paging. Anyone know if i can install a Bogen AMP and page from the managers office without a phone system? if not any suggestions on how i could get this setup?
  5. clintf

    DID direct number fwd to outside number

    I have a BCM400 and BCM50 they want me to take one of our DID's and foward any calls to that DID to an external number. Can i do this without needing to have a phone hooked up to the extension?
  6. clintf

    How do I restrict VM's routing for toll fraud?

    Thanks for all the help. Quick question is there a way to setup a restriction on all sets to not be able to call overseas ?
  7. clintf

    How do I restrict VM's routing for toll fraud?

    where do i check for DISA programming? sorry
  8. clintf

    How do I restrict VM's routing for toll fraud?

    Noticed that our voicemail has been hacked and calls are being made thru our voicemail system. How can i restrict these calls from being made ? Can i setup anything that only allows the routed calls to call certain numbers ? Or can i make it so you cant use the typical 1111 1234 for voicemail...
  9. clintf

    paging from VM box

    when i enable the park and page function from within the voicemail box it allows me to have the customer press option 6 which will page me over the paging system. Works great when you dial in to that sets direct number or if we call that ext over the VoIP network from a remote branch. Problem i...
  10. clintf

    Auto Attendant to Auto Attendant

    Thanks CTCINY i do have a BCM 50 R3 these service DN's can you have more then one and where can i find them in element manager if you could lead me in the right direction i can try and figure it out from there. Having the ablity to fwd from one auto attendant to another auto attendant on the...
  11. clintf

    Auto Attendant to Auto Attendant

    in the CCR tree create a transfer then select route in out dial method,can you explain the ip trunk route to me ? by destination number you mean the extention or public phone number ?
  12. clintf

    Auto Attendant to Auto Attendant

    Anyone know a way to take an option on one auto attendant and have it forward to another auto attendant ? i know how to get it to go to another auto attendant thru calling the other auto attendants number but its tying up two lines with this method hoping to avoid tying up the lines and take...
  13. clintf

    1 Number 6 locations

    i was worried about taking up too many lines at head office each call would be two lines then ?
  14. clintf

    1 Number 6 locations

    Currently we have 5 BCM 50's and 1 BCM 400 @ head office, right now all locations can 4 digit dial each other, also each location has a main number that is answered onsite by a CCR tree. We want to keep the local numbers and local ccr tree's but now want to add a 1800 number that will be...
  15. clintf

    BCM 50 - Press button on counter to page for help

    paging system is Valcom 2006a and i believe 2001
  16. clintf

    BCM 50 - Press button on counter to page for help

    Faced with a new problem within our dealership wondering if anyone can help me out. During our night shift the counter is left unattended which leaves the customers waiting to be seen to get service. I was wondering if there was any way to add a button on our service counter that the customer...
  17. clintf

    AA option fwd's to other AA

    BCM 50 setup at one of my locations, what i was hoping to happen was the dealership side has there own CCR tree and there own number and then we have the admin side that has there own number and CCR Tree i m hoping to have option 4 on the dealership side forward them to the Admin AA ? anyone...
  18. clintf

    BCM 50 / 400 VM question

    We have 6 sites up and running now and each site houses the voicemail locally on the BCM. we have some staff that would like to be accessed from each location when customers use the dial by name directory i know it grabs the names from the voicemail names how can i have them at all locations...
  19. clintf

    BCM 50

    I ended up using wireshark and found the problem to be on my sonicwall firewall devices. when the connection started it opened a TCP port with the other BCM then handed it off to UDP and in my default firewall settings i had TCP timeouts set to 15 minutes, i just setup a special rule from BCM ip...
  20. clintf

    BCM 50

    Can ayone give me some more detail on how to use UIP trace not sure how to do this ?

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