Does anyone have Comview Call Accounting? My boss recently purchased this and I am wondering what your thoughts are if you have this in your company? I am not having good luck.
I just set up a new ACD phone to join an existing group. I copied the programming and got everything working except for one thing. When the user picks up the phone to make a call - it needs to default to key 4 - so when they pick up the handset - they will get dialtone for key 4 without having...
Here's the problem: I have two extensions on one phone. The person left and I programmed both extensions with the new person's name. When someone calls this person, it says the old person's name for a minute, then flashes to the new person's name, is there a way to stop that from happening?
I would like to know if there is a "shortcut" to reprogram all 3904s vs going into programming for each and every phone to change the CLS to CFXA and Key 19 CFW 6. I need to change this for every phone which is a 3904, and we have ~ 500 phones :)
I would like to know if there is a "shortcut" to reprogram all 3904s vs going into programming for each and every phone to change the CLS to CFXA and Key 19 CFW 6. I need to change this for every phone which is a 3904, and we have ~ 500 phones :)
WHTA - Wisconsin Healthcare Telecommunications Association :)
I will look at all of these. I ran into a problem as we had a call which was 188 hours and the software truncated the call so that it was priced and displayed as 88 hours. They had no idea that this problem existed - so they say. I...
Does anyone have advice an a good call accounting software package for the cs1000. We currently have Apogee and not real happy. I would prefer actual tech opinions and not someone trying to sell me something if possible :)
I access the pbx through Element Manager, is that what you mean? I created an alias to the ip and named it cs1000 so now I can just go to http://cs1000. I found it a little easier than the console for a lot of my needs.
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