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I put an outside line on a button, How can that line be selected by just going off hook? To use it now I have to depress the button and then go off hook. Thanks.

I believe the problem is that PRI sends all digits dialed, unlike PRI with UDP from merlin to merlin, where you tell the merlin the max digits to expect. As in the merlin system the # key si an end of dialing.

On the 100dcd card and under maintenace, and errors there are error indication like BPV, skips etc where can I find info about them and how to trouble shoot?

When setting up a T1 or PRI, there is a maintenance screen that will show a lot of errors. (bpv,skip) Where can I find out what these all mean and what to do to resolve them. I've looked on the disc, but no luck. Any help?

I have a merlin with 3 consoles the first two are QCC the 3rd and last one is a DLC. When I plug the DSS into the DLC console it won't work. But if I plug it in to the other QCC consoles it will work. I'm only using one DSS and I need it plugged into the 3rd console which is the last one and...

Try this, put all line in a calling group with no members that will over flow to voice mail(usually 770)set your over flow ring to the number of rings usually 5 sec per ring. Be sure all lines appear on the console. Then set up console for regular night service to cover to voice mail. In the...

I'm trying to set up several merlin messaging unit on a WAN. I can access the Messaging unit on the LAN but can't over a WAN. Does any one have any ideas? Does any one know it sends via tcp/ip or ipx. I have changed the sub net and gateway, still don't work.