If that's the case then when I hit Intercom 70 with no * it gives me a fast busy. If I hit I*70 it also gives me a fast busy. So I'm missing something? Do you have to use a calling group if you're using an external amplifier?
Customer has an R6 and I installed a paging amplifier and overhead speakers awhile back. Everything worked beautifully and solved the feedback problem. However, the power went out or something happened to the system and when the customer restored it he realized he had not backed it up since we...
Partner R6 with Partner Messaging module. System had a total of 7 lines, we just added an 8th. The 8th line is a single line for a new company. It only rings on ext 10 (reception) and she transfers or deals with it however. Problem is, they want a seperate VM to pick up on this line with...
Touch Tone:
In regards to this question. I want to do the same thing on my system for line 1. I did 206 and 208 and now it works fine except it gives my regular office mailbox announcment instead of my "home" annoucment that I created. Since my ext 11 mailbox handles both business and home how...
if you pick up any ext (even the trouble makers) and hit intercom *70 everything works great it's really just the button push and handset lift that causes the problem. I thought about switching them to intercom dialtone first instead of outside line so they could pick up the handset and then hit...
Ok this one is tough. I have a customer with a 38 ext Partner R7 system. They are configured to use simulataneous page on all exts as their old Panasonic system would. They page through the speaker on idle phones. Feedback began almost immediately upon installation. When the "all page" button is...
I just told them to start hitting the page button and just speaking and now lifting the handset. I'm anxious to see if it works well for them.
I also told them to try picking up the handset and then pressing the page button. But that might do it as well when they go to hang it up.
I...
What is the difference between Simultaneous and Group paging? So if I'm figuring this out correctly, if they would life the stupid handset before they hit the Page button it wouldn't feedback?
OR, if they would just hit the page button and NEVER lift the handset (using the speakerphone...
OK, I have a customer that, with their old system, used to hit the page button and page all the idle phones through the speaker on the phone itself. They are not doing this with the Avaya system. HOWEVER, on some of the phones if not all in certain situations they get massive feedback throughout...
Yes, TouchTone you are the king of Partner once again. This indeed was the case. However, thankfully, all of this was simply a matter of user education. When they called into the voicemail system they were hitting the extension number immediately, which in turn transferred them to the phone and...
aarenot:
I had actually thought about the phantom mailbox idea last night and that just might work. Also, while reading all of your responses I wondered if by not associating any mailbox with a phone if it would always go straight to vm instead of ringing the ext?
Anybody ever tried that?
So in other words, when calling into voicemail, a user cannot simply go straight into a mailbox and leave a message? It will always ring the extension unless you use a directory or selector codes?
Hope your reading TouchTone I need more of your wisdom!
R7 Processor and Messaging. (2) 308EC and (1) 012. How would you make the VM module pickup immediately on line 6 so that everyone from outside the office can call in on that specific line to check their messages? How do you change the...
I have an interesting question that is really just for my personal system. I have 3 lines, 2 for business and 1 is my personal home line. I would like this line to show up on all the phones (I can label it "private") just so it shows the status of that line (to show I'm on the phone) but nobody...
Ok, customer has setup outcalling on a mailbox to signal his pager, but it isn't working. I'm supposed to go over in the morning and look at it. Anybody have in experience they'd like to throw my way...something to check or watch out for that always causes problems? Outcalling is enabled, number...
My distributor told me that I had to send 2 technicians to get certified in Avaya IP Office equipment before I could order? I've owned an IT / Telecom company for 10 years and personally I don't have the time to send someone to training for a week...we're a small company. Is there a faster and...
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