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Deb, I was never able to resolve this issue. BO was not very helpful although they did give me a document that had this information concerning drivers: With Cr 10 and up use the Informix ODBC driver (ICLIT09B.DLL) however with earlier versions of Crystal we recommend using the Cr Informix...

We have quite a few groups that create and publish CR10 to CE10. These developers have access to publish to the development server. Our group then publishes to production and is also responsible for most aspects of using CR/CE. My current problem is that there are reports running on Crystal...

Did you ever resolve this problem? Thanks.

I've created a report that uses an Excel spreadsheet as a datasource. This works fine on my PC with Crystal Reports. However, when I try to schedule or view the report in CE, I get the error: "The database logon information for this report is either incomplete or incorrect.". I originally...

I'm using CR10 and am having a probem using an excel source. I can add the excel file to a report that is already using a DB2 database and then link the 2 "tables" ok. But when I try to use the fields from the excel file, no data is returned (without using the field on the report, the data...

Does anyone have Crystal Reports with Informix 5? What steps did you have to take to get it to work? I have an ODBC connection using the OpenLink driver and can connect via Excel to the database sucessfully. However when I try to add tables to a new Crystal Report, I get an error "Query...

Does anyone know the actual table? Or what "system connections" on this panel mean? Thanks.

Does any one happen to know where the values for logged on users is obtained for display in the CMC, Settings, Metrics panel? Thanks

Thanks Kingfisher. I am using that report as a start, but need to isolate the distinct user id's so I can really see the max number of users logged in at one time.

Has any one in CE10, created a report that shows the max number of concurrent users logged in per day? Any suggestions? Thanks

I've tried to set the default timeout in WCS in CE10 and it does not work. Has anyone been able to do this successfully? Thanks

Does anyone know if there is an actual limit to the number of email addresses you can specify? Thanks

We did get this resolved after working a very long time with Business Objects. It is believed that our issue was with IIS6 or Windows 2003 and to fix it required a change to rptviewer.csp. I thought that Business Objects was going to update their knowledge base with this info but I never...

Does anyone know if I create an hierarchial report (employee to supervisor) if there a way to indicate where to "start" the report? For example: Manager 1 supervisor 1 employee A employee B supervisor 2 supervisor 3 employee C I am using CR10 and want to start the...

I've only called 800-887-2340 to report problems and that works well.

What error are you getting?

The file is globals.csp

I can not seem to be able to print from CE10 using a Windows 2003 server and IE6. If I use ActiveX, I do not get a printer icon unless I press F5 first to refresh. If I use DHTML or Advanced DHTML, I will have a printer icon, but when I print I get an error "An error occured on the Server...

I am trying to export into Excel from a Crystal Report (Crystal Reports/Enterprise version 10) that has drill-downs and a subreport (at the detail level). When I schedule to excel format or try to print to excel, I only receive the first drill-down line. Do you know how to extract all the...

Boy I feel stupid; thanks for taking the time to clarify!