Hello,
I am using IPO 406 version 4.2 and VCM PRO version is 4.2 the costumer is using voicemail for call center. But now for the last 1 month daily service/file called: VMPROv5svc.exe is stoping the computer( the usage of computer is 100%)and voicemail at the level stops working. After i...
Hi,
Does anyone know how i could hide user list that shows all the users when i want to login. I would like that agents would not be able to see all the users.
Thanks and regards,
Marko
what sort of voicemail?
what destination have you set for recording?
Take Care
Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
I am using VoicemailPro and for destination folder i have set a...
Dear all,
I'am using IPO 406v2 version (4.1 12).
I have a problem on recording huntgroups. I set to record Hunt Group in Administrator, but with no success. All i could do was to set recording on incomming call route. Anyone had the same probles? Any ideas whay hunt group recording is not working?
Dear all,
My costumer is using IPO 406 v2 4.1 version with 3 BRI for CCC(Voicemail) they are using 4 VCMPRO LIC. When caller calls the compy VoiceMail gives him an option to choose exp:press 1 to talk with agents, press 2 for short guide...And the situation is that when final line is used we...
Dear all,
I am using Avaya IPO 406 with VMPRO. I'am planning to add new number. The number i'am using now will remain. Now when you call me after IVR he can speak with the agent. Now what i would like to ask is what i have to do that the Agent will know befor answering from which number current...
Hello!
I i'am planing to upgrade my IPO 406(current version 4.0) to version 4.2. I am using CCC 5.x and Phone manager 4.1.14. I am also using Analog 30 port expansion module. Should i have any problems with upgrade, anything that i should be careful about.
Many thanks, Best regards
Marko
Hello all,
I'am using Avaya IPO 406 version 4.0 and the verison of CCC reporter is 5.0.18
I'am having problems with reports for reports down below
· Agent Group Graphical Summary (all calls)
· Agent Group Tabular Summary (all calls)
With both reports there is no data for...
Dear all,
I'am using IPO 406 verison 4.0
2 Phones are 5421 (140, 141) and 5410(280)
I have next problem. I have done hunt group doors this group has 3 users. 140,141 and 230. When a costumer presses doorphone the call is send to this huntgroup. Adn the idea is that first phone to ring is...
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