Search results for query: *

Thanks for help

Can phone service lines provided via MTA cable modem be used to supply dialtone to Norstar CICS? Customer has Samsung PBX that is getting dialtone from local cable company via MTA equipped internet/phone service dual purpose modem and they wish to replace with Norstar CICS system. Will this...

Solved it! Figured out the problem was in my RPL's.

In our CallPilot 5.0 when a caller is listening to a greeting presses 0 or any number for that matter the call is immediately disconnected. When trying to change the operator assistance number on individual mailboxes, you get the message saying that number cannot be reached from this service...

I have six CallPilot 100's connected to our LAN via static ip setup. Our network guy told me he noticed that all six CallPilot IP addresses show up trying to reach another IP on our network that has no device connected to it. Any ideas? Is it possible the devices were originally installed to...

Thanks, will do.

I have have been looking at mailbox class and cannot locate how to turn on autoplay of messages for all users of Regular User class other than setting in each individual mailbox. Am I missing something? Just a pain to access every mailbox and put check in box to autoplay messages. Thanks

Thanks for post. Verizon tech just here, turns out to be bad hard drive, he is having one overnighted and will rebuild tomorrow. Thanks goodness for tape backups!

On a similar note, I need the 5.0 language cd. Can anyone tell me where to get one or download it?

Came in this morning to CallPilot being down. 202I monitor has following error message "Embedded BIOS Debugger Invalid Opcode Trap" then EBDEBUG at curser. Help!

Thanks curlycord for the suggestion. I did look at your suggestion in the system coordinator guide. I will talk to the office in question about details of whether this a one time event or a regular occurrence and decide which route to take from there. Thanks again.

Sorry, should have included more info to begin with. The system is a CICS 8x24 ver 6.1 (30CTE06)

Short of turning off private on a line is there a way to have more than one extension have access to a call? In other words, I have a request from an office that wants to have a training call where more than one extension can have access to the call to a vendor for software training where each...

Thanks for your help, that took care of it.

I have several CallPilot 100's that we access via network on web. We have a single password that we use when we log in to any of the systems. Every few login's we are forced to change the password. Is there any way to stop this or at least change the settings as to how often we are forced to...

Turned out to be Universal Trunk card causing voltage problems. Replaced card and all returned to normal after powering down system and back up. Thanks for all the advice.

Okay replaced cabinet and power supply this a.m. and no difference in problem. Any suggestions?

STAT 0 gives these results: stat 0 00 DSBL 00 BUSY TDS 00 = IDLE (DTR) 01 = IDLE (DTR) 02 = IDLE (DTR) 03 = IDLE (DTR) 04 = IDLE (DTR) 05 = IDLE (DTR) 06 = IDLE (DTR) 07 = IDLE (DTR)

Can the SSC card affect just one cabinet as other cabinets are fine and universal trunk in main cabinet is also not working?

10 card