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true, i guess i have to get into the system and see whats going on. I was trying to get some pointers before going onto the job site. Thanks!

Of course I am told that there is no messages in the mailbox.

The cm for the main extension does not allow you to leave messages it says that its full. No one can figure out why this is happening. Prior to this the sd card was swapped to fix the issue and it has returned. this is what the customer is telling me (new customer). i never heard of this...

yea just thrown into this.

so under the incoming call route, set the fallback extension to the new hunt group for the main DID? or would it be under the hunt groups, putting the out of service fallback group to the new hunt(202) group for the OG huntgroup(444)? then under the user create a button, Set Hunt Group Out of...

Here is my problem in a nutshell: the main number comes in on a PRI, into a hunt group, which rings at 3 locations (recp, wireless, admin). They would like to set up another group that the receptionist can active, that will ring on 6 different location. I cant get it to work. ive created another...

actually what i did was change it from collective ringing to collective ringing with call waiting. first time installing a IP Office so ive been hitting many little bumps along the way. but everyone was been great with your tips and advice. thanks all!

i am having a small issue. i have a hunt group created for the main number, there are 2 extension built into it. the companies goal is to have calls ring on the first phone and if she isnt at her desk the second extension would answer the call. right now when she answers a calls, if a second...

thanks for you help. comes to be that the 7406e will not work on the digital ports on the ip office. i had to use one of the nortel ports on the system. but thanks for your advice!

dumb question and the pin out is? right now i have a rj11 striaght thru cable. color match up on both sides. does it need to me a cat5e cable instead of a satin cable?

yes im sorry. i do mean the 7406e phone. in my fustration i must of typed it incorrect

please dont tell me that, lol. are you sure? the vendor i ordered it from told me they were. i know your right but tell me that you made a mistake? lol

Please someon help me. i installed a ip office and have everything working, for the most part. i cant get the cordless phone to work. i am using the 7604e phone. i can get the phone to register and have a port id. the phone keeps coming back with a No Link To KSU error. i cant figure it out. im...