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  1. shecar

    Avay Digital Ports Become Out of Service when not used

    Hello, Thank you!! that makes sense in light of what you are saying... The older packs worked fine until we had the upgrade and they were even less compatible... I will run with this... Glad to know what it is, and that it is not something that can be turned on or off.... totally...
  2. shecar

    Avay Digital Ports Become Out of Service when not used

    Hello and thank you.... 23D13 DIGITAL LINE TN2224B 000003 01 02 03 04 05 06 07 p p 10 p 12 13 14 15 16 17 p 19 20 21 22 23 p I am not sure if that is the info...
  3. shecar

    AVAYA CM vanishing site data

    Good morning.... Thank you so much... Just knowing that it does happen and that i am not just "loco" is a big relief.... I will try the parameters you mentioned above.... I will let you know if that seems to help also... Thank you for responding to both of my threads! I also wanted to...
  4. shecar

    Avay Digital Ports Become Out of Service when not used

    Good morning, thank you so much for your reply! I appreciate all of that help... These are not bad ports... they are just ports that have not been used ...... whoever sat there moved for example... they unmerge their phone and they are gone.... no one sits there for say a month.... when...
  5. shecar

    AVAYA CM vanishing site data

    G3 Version: V16 Software Package: Enterprise Location: 2 Platform: 28 I think this is the info you need... i apologize if not... and thank you for your help!
  6. shecar

    AVAYA CM vanishing site data

    thread690-1705796 We had an upgrade not too far back on our Avaya system, and a few things are different than before, and I am not clear what to change to put it back to how it was… one being our Site Data on the station forms… it now randomly erases itself… especially if a port is not used...
  7. shecar

    Avay Digital Ports Become Out of Service when not used

    Hello.... first thank you so much! And yes, everything works normally... i have a database, so if i know the port number, i can plug the phone in, go into the ASA and assign the port to the extension... and it will activate...... So the port is fine, just "asleep" for lack of a better...
  8. shecar

    Avay Digital Ports Become Out of Service when not used

    normally we have a phantom extension that we will merge onto a port to see what it is ... we do #0 not sure if that is default, but it will show the extension and port... but these ports don't have any dial tone, that is the issue... you cant do anything unless you already know the port...
  9. shecar

    Avay Digital Ports Become Out of Service when not used

    I am not sure of that... but i am unable to dial from that station as it has no dial tone... i may not be understanding you properly ...?
  10. shecar

    Avay Digital Ports Become Out of Service when not used

    or do you mean that will correct the issue? I guess i am not clear what you meant.. sorry.... Terminal Translation Initialization Merge Code: 128 Separation Code: 129 These are our codes.. so i am thinking this is the TTI feature which is on... not sure where that is, but we use it so it...
  11. shecar

    Avay Digital Ports Become Out of Service when not used

    Hi ... Yes, we use that feature now... to merge and de-merge... that feature is on... but these ports do not have a dial tone, so therefore you can not dial the merge code.... Thank you!
  12. shecar

    Avay Digital Ports Become Out of Service when not used

    We have Avaya digital ports that will disable or go out of service when they have not been used in a certain (undetermined) amount of time. You can plug a phone in to merge, but have power and no dial tone… if you know the port you can bounce it,,, assign it to the phone in programming and it...
  13. shecar

    Avaya Call Logs Erase Nightly

    We had an upgrade not too far back on our Avaya system, and a few things are different than before, and I am not clear what to change to put it back to how it was… one issue is our digital stations such as 2420 etc have the call logs erase every night…. This is hopefully something that can be...
  14. shecar

    Avaya Call Logs erase nightly

    Hello... ok... it is Communications Manager. Thank you!
  15. shecar

    Avaya Call Logs erase nightly

    We had an upgrade not too far back on our Avaya system, and a few things are different than before, and I am not clear what to change to put it back to how it was… one issue is our digital stations such as 2420 etc have the call logs erase every night…. This is hopefully something that can be...
  16. shecar

    Avaya Digital Ports Go Out of Service

    We have Avaya digital ports that will disable or go out of service when they have not been used in a certain (undetermined) amount of time. You can plug a phone in to merge, but have power and no dial tone… if you know the port you can bounce it,,, assign it to the phone in programming and it...

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