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I have now reinstalled onto a totally new pc and everything is now working. Thanks for you help.

We are currently running Director and Producer 2.1.1 Yet another thing Aspect has stopped supporting.

Hi Thanks for getting in touch. The reports are being run directly from Report Runner Pc. I am running various reports from the standard one's and also some I have created myself. We only have one pc running reports so I cannot see that anything else has the reports open or in use. I was not...

Once again, Customview report runner has becomes the bain of my life. I am basically having problems running reports, It just seems to error on every report I run. I have checked the error logs and this is what i get "Error: Could Not Open a Report. PE Error: Report Not Found". I have checked...

Thanks for the tip, I will have a word with Aspect about a possible upgrade.

Hi, I am using CustomView Director ver2.1.1 SP2 (Build 2) with an Aspect Call Centre ver 8.4 The problem I am having is that users are disappearing from my canvases. This is happening while they are the middle of a call and also when in Idle/Release. I cannot find any pattern to this and was...

Help, We are currently running Report Runner/Writer 2.1 Well until today when report runner decided to die on me. Now when I click on the icon to load it, it just hangs on the flash screen. I still have the report writer so I am still able to run reports. Any idea's welcome.