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The system is nec sl1000. There are PRI trunks (2 nos). Issue is the incoming calls forwards to a mobile phone number. I want to cancel it and please help me to solve it.

Thanks hcmbmt, I will try

Thanks belevedere, Does the Loop Current should be "ac" or "DC"?

Anyone please..

My Customer has a Topaz system, He used 2 Trunk lines which were came from PSTN, and it worked well for years. Recently he switched to 2 wireless Trunks (There was 4G router and another equipment which used to convert 4G data stream into 2 Trunks, and this equipment's output directly connected...

Have you tried by a multiline telephone?

I think problem is on the app. We have experienced this one time, it connects and disconnects automatically.

Thanks and I will check it

It was SL1000

How many error tones are on the key system? Does NEC provide downloadable audio files for identify these error tones? I want to identify and resolve issues by using these error tones.

You can connect a Single Line Extension On the same system directly into a Trunk port on the same system for testing purposes.

Okay, how many devices can I connect to the same extension?

Is it ok to connect another telephone device to same extension? System is Topaz.

Thanks belevedere, by the way please tell me, is there an option to recognise changed programs? So then I can isolate them and rekeyed within short time. It will prevent missings.

Can I transfer SL2100 data into SL1000 using some kind of method?

Issue is on the Extension name. Even you change extension number, it does not change the Extension name. Example: if you have deleted Ext 200 and assigned Ext 300 to it, it still shows as Ext 200. [If this extension is a keyphone then you can clearly identify the situation. You can see "300" on...

You are correct belvedere, I can not see PF Mode on other programs. Thanks again.

Mode 9 was available on key-phone programming. I can see it on pcpro as Power Failure Mode. On pcpro 21-04 program I can see it next to Mode 8.

Thanks many times belvedere, I will try

I think there shouldn't be mode-9 belvedere.