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  1. ARCserveUser

    SYMANTEC ANTIVURS CORPORATE EDITION 10.1.5.5000

    If you don't have the old cert. Then you will have to push the new certs to all the client's pki folder and if the clients are still pointing to the old server (differnt name) you will need to copy the GRC.DAT file to the clients as well...
  2. ARCserveUser

    LiveUpdate Problem - HELP!!!!

    Are you sure you can get to the internet from that box. Or are you using a Proxy server?
  3. ARCserveUser

    SYMANTEC ANTIVURS CORPORATE EDITION 10.1.5.5000

    SAV 10 and above req. certificate to match on the client and the Parent server. If you are upgrading your SAV infrastruture make sure, 1) Upgrade the Parent server first. 2) Upgrade your PC's SAV and SSC to the same versrion. 3) Roll out to the clients from SSC from your PC. The cert is...
  4. ARCserveUser

    Uninstall Symantec Antivirus

    go to symantec website and search the knowledge base for "manual uninstall
  5. ARCserveUser

    Symantec Mail Security for Microsoft Exchange keeps stopping

    Did you install the license file correctly? Or maybe your license file is expired.
  6. ARCserveUser

    SAV 10.1 Parent server Clients Key gets corrupted

    50K clients per parent server? wow...that's alot. You sure you don't want to split them up to few other parent server under the same Group? Anyway, check the max size of the registry key...maybe it over grew the max size of registry key file.
  7. ARCserveUser

    Uninstall Symantec Antivirus

    The default uninstall password is "symantec". Or if you have SSC console install. You can change the uninstall password for the clients or disable it. Or you can look up the manual uninstall procedure on the symantec web site.
  8. ARCserveUser

    SAV 10 Quick Scan

    oh plus they haven't fixed the problem where a protected server from one group couldn't get def update from another protected server in another group. Both servers are on SAV10. However SAV9 server from another group will get update with no problem.
  9. ARCserveUser

    Removing Symantec AntiVirus corporate 8.0 from client

    Link for manual remove of SAV 8.0 http://service1.symantec.com/SUPPORT/ent-security.nsf/6fffc7260966992188256bf300818635/40814e0bdb4a52d188256c130072ca45?OpenDocument&src=bar_sch_nam
  10. ARCserveUser

    SAV Client edition password gone?????

    Use manual uninstallation. Here is the link from Symantec support website. http://service1.symantec.com/SUPPORT/ent-security.nsf/6fffc7260966992188256bf300818635/40814e0bdb4a52d188256c130072ca45?OpenDocument&src=bar_sch_nam
  11. ARCserveUser

    SAV 10 Quick Scan

    Finally. But I am holding off the roll out until they have the fix in the next build instead of using workaround. Thanks
  12. ARCserveUser

    SAV 10 Quick Scan

    The new SAV 10.0.359 has scheduled start up quick scan automatically setup during installation or rollout. Call to Symantec and they are awared of the situation but is working on the solution. I personally does not want to visit 1000 plus workstations to remove it manually. Is there any other...
  13. ARCserveUser

    Norton AntiVirus 9 Corporate: Not all clients show system tray icon

    You need to set some exception in the XP SP2 Firewall setting in order to make the client talk to the parent. More information on the sysmantec web site.
  14. ARCserveUser

    Backup ADS PDC and DC

    Quick question. Do I need Brightstor agent and Openfile agent to backup the PDC and DC in Windows ADS? Or I don't need those agent at all. Just use the backup that came with Windows? Thanks
  15. ARCserveUser

    SQL backup strategy

    We just use SQL's own backup to backup those enssential databases to the hard disk and use Arcserve to backup those SQL backuped files. Works great and save $$$ for the SQL agent.
  16. ARCserveUser

    Backup Job

    I know this is probably asked and answered by someone in this forum b4. But here is my problem. I would like to schedule a job to run right after the first job is done and append to the same tape. I can create 2 jobs with different start time but sometimes the first job ran slow and the second...
  17. ARCserveUser

    Restoring Brick Level

    One of our site is using ACRseve 2000 v7.0 build 1100. Backup up Brick-level backup was successful. But in the restor by session under dbaexchg2 there are no mailboxes. So we merged the whole tape again. Stop and start the database engine, restarted the machine....no luck. It happened before...
  18. ARCserveUser

    Exchange back up

    definitely backup the DS and IS daily. Brick-level backup is very slow. It is only good for restoring some user's mailbox folders or items. But if you have Exchange 2000. You might as well use the buildin recover function of Exchange 2000(mailbox and emails recovery) and skip the Brick-level...
  19. ARCserveUser

    file type association

    However I would like to Unassociate .DLL with my notepad. Right now everytime I double click my dll file it open it with notepad...how can I unassociate it. thank
  20. ARCserveUser

    file type association

    yes, it should be under folder option, file type...but DLL is not under registered list.

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