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Humm It was my understanding that you can console in from vSphere to the machine and run the commands and it would work. I have never used the x11 before. I tried to do the unattended mode but it seems like it does nothing. I don't even see a log in the /tmp location. Thank you for your...

Hello All, Thank you in advance for any answers I may receive. I'm deploying my server on VM, I get it deployed then I go into the installer directory and unzip the .tar.gz file I have ADS-Installer-3.0.0.0-458, I then go into the folder and put in this command: ./install.sh -attended...

Hello all, I have a 6.3 AAM and trying to figure out how to set up a caller application for a directory. Can anyone help me out with this? So wishing I had an Audix right now. So much easier! Thank you in advance. Stillyman

Hello All, Working on a new install of ACR. I have it recording calls ok, but we want to use the on-demand button for our agents. I have the (audix-rec) button with the hunt group of the DMCC ports for on-demand. When I hit the button I can see the ports going off hook and it records for...

Stinney that worked... Thank you!! Have a good one! Stillyman

Nope we want to do a load balance between the 2 links. But thank you for the reply.. Stillyman

Hello All, So I trying to write a vector to change the assignment number to 0 then back to 1. I trying to load balance between adjunct links for our system. Here is the variable: Var Description Type Scope Length Start Assignment VAC C Min Match...

Telcoguy I have trunks set up already between my session manager and Audiocodes Sip and Audiocodes PRI. I can set up different dial patterns and it will go out the correct AudioCodes device. But lets say I want extension 48xx to go out the SIP AudioCodes and extension 49xx to go out the PRI...

Hello all, I sort of new to Session manager. So this might sound dumb but I have to ask it. We are using Session Manager which is hooked up to a M3K (audio codes) We have an audio codes PRI and and Audio Codes SIP. Is there a way to route calls to the SIP audio codes via and...

ken07734 That is what it was. Thank you!! It was set to immediate. Thanks you all for your help!! Stillyman

Yes my apologize. I did remove all of the ESS name from all of the NR. Still no luck. Then tried putting them all back. No luck. I think its a bug. Anytime I go into any one of my gateways It gives me this error. None of them have a server name in the NR form anymore. And of course the...

So if I remove my gateways and re add them will I lose all my announcements that are on them? I thinking Yes!... Please let me know.. Thanks, Stillyman

patch I'M running is 02.0.823.0-20954 activated cold patch 20954 for 02.0.823.0 The recovery server are set to all the same. We only have on ESS. I also did remove it from the NR form page 3 on both NR we are using. Still get the same error.

Hello all. I have an problem. I changed one of my gateway to a different network region and now I want to switch it back. I keep getting an error of: ALL MGs with the same backup server must have the same recovery rule. All of my gateways have recovery rule 1. Anyone had this...

Hello all, I have a MM with store back end. I just took over for the Voice mail system here. There is a need to have an emergency broadcast message to every VM subscriber. I have and ELA box set up. With a shadow box. I can not get it to work. I call into my mailbox and create a...

Hello all, I am working on a install and I everything is going well except when I hit the FORWARD button on the phone. It is not giving me any options. This is my first 6.2 CM install. Is there something I need to do so there are options on the phone when I hit the FORWARD BUTTON...

Cool Thanks... I have a CM 3.1.2. Thanks again AvayaTier3!!

Hello fellow techs, I have a customer who has an S8500A server. I think we can migrate them to a S8500C server without any problems.. Can I? If so is there anything I must lookout for? Please let me know... Thanks in advance Stillyman

Hey smithaura. I have attatched the conf notes for SIP integration. I have not done one yet either. I am working on my first one now via h.323 integration. Not have any good luck with it.. But here is the doc for SIP have fun. STILLYMANhttp://downloads.avaya.com/css/P8/documents/100014673

Hello all, I am installing my first experience portal via h.323 I have everything set up to the specs on this document: Configuration Note 3910. I do see that it is from 2009 (not sure if there is a newer document). The only thing I am not sure about is the CM license. (IP_API_A). I...