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  1. hurricaneguy

    Ipoffice Conference bridge has no audio

    9621 phones. It also happens if you call from the outside into the meet me bridge we have setup in VM Pro.
  2. hurricaneguy

    Ipoffice Conference bridge has no audio

    We have an Ipoffice Rel 8 with Voicemail Pro. When users try to conference people together it appears to connect everyone together but no one can hear each other. This happens with both a manual conference and a meet me conference. When watching System status it shows them connected to...
  3. hurricaneguy

    Meet Me Conference on IP Office R8 not working

    System Status for Active Calls shows them connected to "Conf 55510" When I drill down on the call details to Conference Details it shows all of the calls connected to the same Bridge. When I go to Resources it shows conference ports in use. Here are printouts from System Status...
  4. hurricaneguy

    Meet Me Conference on IP Office R8 not working

    I have several IP office systems. In each of our systems we setup a meet me conference. Now we have a new system that is an R8 with the Preferred license and it does not seem to work when setup like a system on R6 or R7. When two people dial into the the bridge they are both show to be connected...
  5. hurricaneguy

    Externally Forwarded calls answered by Voicemail Pro on no answer time.

    Is there a way turn off the feature that allows VMPro to retrieve an externally transferred call that surpasses the No Answer ime? I have a user that forwards her desk phone to her cell. She wants the cell phone voice mail to answer instead the system VM. So far the only idea I have had is to...
  6. hurricaneguy

    VoiceMail Pro using Set User Variable to change a number forward.

    Thank you for the tips. This worked. I was even able to steamline it a bit by creating a Generic Command that all it did was have a command to Set the Forward number. That way they cannot accidentally press the wrong button in the menu.
  7. hurricaneguy

    VoiceMail Pro using Set User Variable to change a number forward.

    I am trying to set up something so the users can remotely change the number of a call forward. The user has one number they want customers dialling that is transferred to the on call person. They want to be able to change the on call person themselves. I set up a VMPro module with has a Menu...
  8. hurricaneguy

    Remove DENY code from LD 90

    Working now. Had to add 1809 to NPA in LD 90
  9. hurricaneguy

    Remove DENY code from LD 90

    Thank you that worked. At least it removed the deny. Unfortunately I still cant dial the number. Must not be set up somewhere else. We are trying to cal area code 809 which is the Dominican republic.
  10. hurricaneguy

    Remove DENY code from LD 90

    What is the command to remove an area code that is under DENY in an SPN on LD 90. I need to allow a user to call a country code that is currently blocked.
  11. hurricaneguy

    System Status Download

    You can download the Administrative files from this website. http://www.ipofficeinfo.com/ The Administrative software is on the right side of the page. Beware it is a very large download. This site also has lots of other great information on the IP Office.
  12. hurricaneguy

    Restricting external transfer by area code or local only

    That is what I thought. Just wanted a second opinion to take to my boss. We only have one route for both local and long distance.
  13. hurricaneguy

    Restricting external transfer by area code or local only

    Is it possible to restrict people so they can transfer a number externally but limit where they can transfer? For example only allow transfer to local numbers or certain area code? I know we can allow or disallow transferring external but I do not know if it is possible it can be restricted...
  14. hurricaneguy

    Replacement tapes for Meridian Mail backup

    Thanks I found them. The vendor we normally buy these from did not have them but another vendor we have terms with does. SO I guess they get the business.
  15. hurricaneguy

    Replacement tapes for Meridian Mail backup

    We need to get some new tapes for our Meridian mail backup drive. The book says the drive supports up to 2.5 GB tapes. However I cannot find anything smaller then 4GB tapes. Most are in the 30 to 60 GB range. Has anyone been able to use tapes larger then 2.5 GB. If so what sizes have you used?
  16. hurricaneguy

    Dial by Name in Call Pilot

    I feel stupid now. Thought you had to turn it on somehow.
  17. hurricaneguy

    Dial by Name in Call Pilot

    I am having serious forget fullness. Can anyone remind me how to setup dial by name on a BCM 50 Call Pilot voicemail. I looked but it is not jumping out at me.
  18. hurricaneguy

    Thoughts on Mitel or Avaya

    I am in the same boat as you. I have an Option 61 on rel4.5. To upgrade would require new processors, plus replacing MErail for call pilot and Symposium express for CC. The price for that is not much less then a new system. So far I am early in the process. We are taking bids from Avaya, NEC...
  19. hurricaneguy

    How Do I Set Up A "Bat Phone"

    Rotary dial Cell phone. Someone actually made one. http://www.sparkfun.com/products/287
  20. hurricaneguy

    Time off using System Status Snapshot

    As a test I tried to run a snapshot on another PC that had SSA loaded. The time was still off. Just wanted to make sure nothing was wrong on the PC.

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