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got the setting and it works. Under shared system options "present original DNIS" Thanks for all your suggestions and help.

Thanks for all of the input/ideas. Have covered all your suggestions and still no luck. Will dig deeper next week and let you know if we get a fix

Thanks for the heads up, but this is Mivoice Business 7.0 Sp1 PR2

I have a clustered 3300 system with redundant ivr ports between two gateway controllers, when sending a call to the redundant IVR port numbers the call does not pass the correct DNIS information along. Instead I get the CEID followed by die IVR port number, instead of first passing the hunt...

Sorry for the late reply. Yes I resolved the problem. Our SIP provider's SBC could not communicate with the IP of the IVR server. Once that was resolved the DTMF worked perfectly

Hi After checking all settings we decided to upgrade to MCD 7.0 Sp1 PR2 and it has resolved the issue. Quite a bizarre problem

Hi I have a 3300 MXE running MCD 7.0 and I am getting a SIP 503 error stating "maximum calls have been exceeded" from the Mitel. There are more than enough SIP trunk licenses so that is not the issue. Currently no calls can be made or received. I have deleted and recreated the SIP peer...

Hi I have a site with a MXE III on version 7 sp1 and they have a CCM with remote IVR. They want to port over to SIP and I have started testing some inbound to the IVR over SIP. When I do a simple ACD Path with a path interflow dialing list the DTMF tones work perfect over SIP but when testing...

hi guys, is it possible to add more vCPU's to a vMCD instance when the original selection was for the 250 user spec? The virtual host server has more than enough resources to add additional cpu's and memory to the instance. Just want to make sure if there is not another process we need to follow.

Hi guys I am running Enterprise manager for the first time in ages on a big enterprise site and have now on two occasions had issues. The enterprise manager just stops working and then you are unable to access the web url although the services are running, Just get page cannot be displayed. The...

I don't see much else but hope this helps: 2015/06/09 15:25:41.106 INFO [25:] Mitel.Communicator.Listeners.WebSocketListener - Closing the web socket (None) because web socket has error

2015/06/09 15:25:47.114 ERROR [27:] Mitel.Communicator.Listeners.WebSocketListener - Web socket error: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it

I have followed your advice and see the following that looks relevant: 2015/06/09 15:25:45.564 INFO [1:MainThread] Mitel.Communicator.Listeners.WebSocketListener - Web socket (session ID: bbbc9f3c-2a79-4a99******) is trying to connect to wss://*******.com:36008/ with state None 2015/06/09...

I have deleted all certificates on my local pc but I still have the same issue. Might have to log this one with Mitel

Hi jpruder Are you referring to the certificate store on the MBG or on my local pc?

Hi I am busy setting up UCA with Teleworker for a client and since last week my UCA client on my PC loses the connection to the server a few seconds after connecting. The mobile application is working perfect. My symptoms are exactly as the previous thread1329-1706938. I have tried uninstalling...

thanks for all your suggestions but I have tried them all without any luck. Sounds like a reload & restore is the only fix

@Billz66 When you say reset the system, what do you mean?

Hi guys I have a MXE III controller running MCD 7 SP1 PR1 and when I try and make a backup it instantly fails. The log files indicate the following error: "Backup failed due to a prior database audit failure" I have done a database audit and ht result was: "Database audit succeeded"...

a RAD hunt group can't be circular, damn then it would have been easy.