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@IPOLackey I can understand what you are saying. I have created for them even the log in code too (*35*code#). These guys want to have again a code for dialing international numbers. This is where i am stuck up.

can you just tell me how to do...i tried creating an account code with account code no: 1982 and cli as my extension 116. Then when i dial a number, in the middle of that the enter account number pops up. i have stop, then dial the account code 1982# and then continue dialing with the rest of...

I would like to have a better solution than what sizbut said. Can anyone help me?

can u just support how to get rid of that?

and Suddenly it is happening When an user is calling a mobile number starting with 0502XXXXXX, first of all the call does not even go outside. The second thing is that when the call monitor is referred, the 1st two digits are stripped off and is replaced with 99 such that the number becomes...

Hi guys a strange question One of our users is frequently complaining about his phone being misused by other colleagues. I have provided him with phone login code under telephony > supervisor settings tab. Now He needs a code to dial in first to enable the normal calling outside. What i did...

@amriddle01 dude, dont take it in the wrong way. I did priority calling setup but the IT admin there was not satisfied with it. Actually that guy was unaware of the conference call setup with in extensions in Avaya IPO500. That made things easy. When i said that conferencing was possible, he...

One of our clients needs to have a ASA firewall with VPN connectivity for 25 users. Is ASA5505 enough for that? Any additional licenses has to be purchased or not to allow 25 users to work concurrently from outside? Please help :)

Thanks very much for all your info. I convinced the client to do the conferencing instead.

@NewNic You are right,. This is what exactly i need. It is not the priority call.

we have both the essential license as well as the preferred one. My query is can a single number (*98 for eg.) generate simultaneous calls to 4 different people.?

@luqman I am sorry..it dint work. The calls wont go anywhere.

Hi All, I am stuck up in a site with an issue given below: There are in all 5 managers. Any manager will dial a number (say *98) and all the phones of the rest of the 4 managers will start ringing. They pick it up and they can hear each other and discuss details. Could you please help me out...

If all the users has to retrieve messages in VMPro remotely from their homes, could you please tell me how it can be done without waiting for the all the ringing? Should any short code or ICR has to be declared in ipo 500v2 admin software

Any help please

@tlpeter dear, what i have said above is working fine for me. I am referring to Saudi Locale only. No idea about other locales. I always go for you guys help or does an R&D to solve these kind of issues

Hai everyone..at last found the solution . it is 167.wav in EN folder of VMPro. The file should be replaced by a customized one with name as 167.wav and properties as 16 bit PCM, mono 8 Khz. Now it is working fine...ty for all your help...

@Westi i found it. it is 167.wav in the EN folder. When i removed it that dialog was not hearing. But when i made a customized version of that greeting, it doesn't work...i am sad :( ....any help

@telecomboy No he doesn't have a direct number.They have around 8 CO lines. If he is pressing *7,then he has to wait a long way to hear all the ringing right...is there any way to directly get in to the mailbox without any ringing?

One of our new customers is having Avaya IPO500V2 and are using VMPro. The General manager needs to hear the messages in his voice mailbox from a remote location such as his home or from any telephone outside of the company. How is it possible. Is there any way to do it?