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  1. Steeldog99

    Is ACA making a comback?

    maybe they will also send out new tshirts in the post!
  2. Steeldog99

    Is ACA making a comback?

    Avaya Uni is upgrading the website so i think its related to that. i also got an email saying i had just passed my ACA!
  3. Steeldog99

    The More I use Chronicall, The more I hate CCR

    I was about to post a thread asking for reccomendations for alternatives to CCR, your post is very well timed. I will be taking a look at Chronicall.
  4. Steeldog99

    Any 3000.2 beta assigned yet ?

    It does seem to be taking far too long to update this. I don't think I will be taking any more Beta exams for Avaya in future.
  5. Steeldog99

    ACSS

    Hi, The Vue site says I passed this as well but the Avaya Uni site has still not updated yet. Not sure why it is taking so loooong.
  6. Steeldog99

    4.2 is going GA

    Too many known issues for my liking. At least they are being upfront about it I guess.
  7. Steeldog99

    Thank you all for testing v4.0

    I like 4.0 but If I can I will wait for the first maintenance release before I install it anywhere (other than on our test kit) As for clients on 1.0, hard to complain if you can't dial out.[wink]
  8. Steeldog99

    Call Reporting

    If you want to run reports on your agents then you need a call reporting package such as CBC, CCC or perhaps a call logger. With CBC and CCC the agents need to login and out of group otherwise you will see no data for the agents. A call logger may be the answer for you but I know little about...
  9. Steeldog99

    FLAKEY IP OFFICE

    3.1.56 is the latest software for DS handets.
  10. Steeldog99

    Inbound DTMF ?

    Not sure what type of handsets you are using. On 20 series handsets you need to press "program" to liven the keypad, then key as normal. I think that DS type phone keypads are normally live anyway for incoming.
  11. Steeldog99

    ACS

    Anyone done the ACS, if so any tips/info? I have to do two exams, a core exam which seems to be a networking exam and a product one for IPO so any info would be cool.
  12. Steeldog99

    Problems 4602 ip phone

    The 401 is not supported on vesion 3 but I think you mean a SOE. If it is an SOE then try unchecking the local tones box on the VOIP tab.

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