See below the emails:
Dear Andrew,
The exam updates automatically. However there is a condition: your Pearson Vue profile must match your Avaya U profile. Otherwise the system will not recognise the results.
If your profiles don't match, please update them and than the exam will update within 3 business days.
If your both profiles match, please send me the screenshot of your Pearson Vue profile and the confirmation that you have succesfully passed the exam.
I am looking forward to hearing from you.
Best regards,
Kamila Lesica
Avaya University Learning Support.
And my reply was:
Hi Kamila,
As far as I know they do match as my ACS (retired) exam is shown in both places it's just the new ACSS that doesn't. I emailed yourselves a while back an received a reply that you will be not be updating results until late April that's where I got that idea from and why I sent this email. Below is a screenshot of my profile with them and below that my test results showing as passed:
Lets just see what the reply is
ACSS Small and Medium Enterprise (SME) Communications
I've just bought a brand new car and on the way out of the dealership the engine seized, they want £2000 paid in advance to look at it which they will keep if they can find a way to blame me for it......Remind you of anything
