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wallot and kyle555, I am currently exploring keycloak as well. I didn't know if you have seen issues when doing a Client ID Mapping. For client ID I am entering aafd, then the url - https://server.domain.com/auth/realms/SolutionRealm/.well-known/openid-configuration and they the secret copied...

Hey All! I have ran into another snag and was seeing how this works for you. We have AADS setup using LDAP auth. We have DNS setup to auto resolve the server when a user enters in their email address. The part that we would like is for single sign-on to work. I didn't know if this is possible...

So this took an Avaya case and a really long time to figure out. It turns out that AADS cannot set the SIP CONTROLLER LIST, as it will get overwrote with values from SM. The process is the following to clear up the SIP CONTROLLER List. In SMGR, drill to routing then entities. Find SM Click on...

avayaguy23 - Did you ever figure out what was the issue with the Web Access being denied? I checked the 3 things listed. Firewall is disabled, UAC is disabled and FIPS Enabled is set to 0. Didn't know if you ever got into the web access tab after that.

When using AADS I have the setting to configure the SIP_CONTROLLER_LIST with the list I want the client to use. This is marked in the global setting of AADS. When going to https://servername.domain.com/acs/resources/configurations the controller list appears to be what PPM is sending out. The...

Hey kyle555, I wanted to thank you for all your posts. I have made a lot of progress with AADS and Avaya software with the help you provided on the other forms. We are not a spaces customer, although have access, but we decided to focus more on teams. My task as been to move from One-X to...

Okay, I have made it past the missing handles. I created new entries in the dynamic configuration to pass along. You will see they are in Global and Group. It appears they are not a global setting as it wouldn't work until I published to a group. I published to an AD group that my user is a...

For the Utility server admin I use - https://SERVER:8543/cgi-bin/common/login/webLogin - Can you see if that lets you in the Utility server side. I can login with the admin username and password set during the install. Hope that helps. I am fighting with AADS right now as well - Good Luck!

Hi all, I seem to have fallen into a very similar problem as this thread. https://www.tek-tips.com/viewthread.cfm?qid=1797956 . I couldn't add to that thread, so forgive me for starting a new one. The problem I am seeing is when I hit the AADS server via web browser, the dynamic configuration...

A few questions to start. Has anyone setup AADS to work with Agent for Desktop? The end goal - have a user enter their email address, then creds, have agent for desktop download config and be done. We have installed AADS. This is tied into AD. We have Majority of the DNS records done except I...

We are using One X agent connected through a VPN. It works really well for the most part. The hardest part was making sure the Agent had "good" Internet. For us, it wasn't about enough BW for just the call, but everything the agent is doing through the VPN or their local internet we had to...

I am submitting this post to help others that could be using Avaya One-X agent for a call center in a work from home setup. We had an issue where the Agents could not hear the zip tone with the Avaya One-X agent. We knew the tone worked on site, and focused on the client software. We found the...

I have figured this thing out. To match on the TO: field - In server flows I have the server I want to match listed first from the carrier. It has a routing policy attached to it. In Routing policy, I choose the destination server with a URI group to match. In the same routing policy I chose the...

I added the URI group to the server flow for the SM that should not be receiving the numbers (call this SM2). All calls flow to SM1 even the ones that don't match the URI group. I did as you suggested in the other post. I made a URI group that matched my cell phone. I applied this to our...

kyle555 Thanks for the reply. When I attach a URI group to the server flow I get a failure for the ping (health check). This is why I attempted to do this with a routing profile. Let me spend some time on trying to apply what you suggested and see if the ping still fails Thanks again

I am struggle to get this to sink into my head. Reading https://downloads.avaya.com/css/P8/documents/101026873 pages 73 on, and I cannot get it to work. Here is what I want to do. I want to take calls destined to 123-456-NNNN to one session manager (at a second site) then all other calls to...

Thanks! I will give that a try. I was running datamigration as just the bin file and not using upgradeSMGR options.

Kyle555 - Thanks! But running a data migration tool requires root. Only thing I need root todo. I can add my user to sudo as well. But I figured there had to be a nicer way. Also, the method I used isn't quite the same as adding single to the end of the line of grub. It seems to work for both...

Patching CM I have found that you need to deactivate the existing patch, then activate the new one or it won't install. I should add there is an issue in v4 and 5 that messes with the CDR. Instead of getting the caller ID you get the VDN that passed the call a long. Avaya is working on a fix...

I have been playing with standing up SMGR 8.0 and/or 8.1. I have found it difficult to do a data migration as I cannot figure out how to enable the root account. I did a hack just to make sure I could get through the process. To run the data migration you need to be root. It states in the doc...