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  1. LePivert

    Changing mailbox status, moving extension

    OK, that seems to work. Have the phone ringing where it should. Thanks!
  2. LePivert

    Changing mailbox status, moving extension

    Thanks. But after "System Renumber", I have the following options only: - Default Numbering - Single - Block - NonLocal UDP There is no adjunct. ???
  3. LePivert

    Changing mailbox status, moving extension

    I have to do the following. Take extension 205 and make it ring where extension 525 currently rings. I've moved extensions around before but... extension 205 is associated with what I believe is called a "phantom mailbox". So... when you call 205, it goes to a mailbox where you can leave a...
  4. LePivert

    Have phone ring at extension instead of going directly to voice mail.

    Correction! It DOES ring once (just once) and if I am next to it and get it on the first ring, I can talk. I can also call out no problem.
  5. LePivert

    Have phone ring at extension instead of going directly to voice mail.

    I've been asked to set up an additional phone in an office. Someone else will be running the cable - I'm supposed to program the Merlin system. The manual I'm working with is the "Merlin Legend Communications Release 7.0" (Quick Reference) - 1999. I see that there is a free port on the...
  6. LePivert

    Phone line not working - no dial tone, weak tone for toner probe

    I am leaning toward the hypothesis of the damaged cable. Here's why. Last year, in the context of our Emergency Plan, we tested all the phones. Actually called front desk from each one so the recoptionist could confirm extension numbers as well. So at some point last year (honestly don't...
  7. LePivert

    Phone line not working - no dial tone, weak tone for toner probe

    Thanks to all for the pointers. trvlr1: 1. I do not have a butt set, unfortunately. 2. I tested the tone at the first punch down panel coming from the room. The tone was already quite weak there. I'm more of a data network person so I'm not entirely sure what "cross connects" are but I think...
  8. LePivert

    Phone line not working - no dial tone, weak tone for toner probe

    We have wall-mounted (analog) phones in each classroom (I work in a school) meant for emergency calls. In one room (let's say room X), there is no dial tone. If I lift the phone in that room off the wall plate and place it on the wall plate in one of the adjoining rooms, it works (dial tone is...
  9. LePivert

    Make phone ring in two offices (for one extension)

    Note: it's at step 8 that I get the programming error. There's a flashing green LED next to button 4.
  10. LePivert

    Make phone ring in two offices (for one extension)

    OK, after I do this: "press the button to be programmed, dial *17, dial the primary extension number, then position of the button on the primary extension" I get a "programming error" ****** I go through the steps - step by step, from the point I select "Cntr-Prg": 1. I select Program Ext...
  11. LePivert

    Make phone ring in two offices (for one extension)

    I agree. However, if she has "6" programmed on the main set for a direct-dial (right term?) to ext 123, then that would prevent me from using 6, right? That is, if she wants buttons 10 to 6 to have the same configuration on the secondary set. You're on the right track with the programming...
  12. LePivert

    Make phone ring in two offices (for one extension)

    OK... looking at page 41 in the System Manager's Quick Reference I see that both WinSPM and the programming console are options. *** For Shared SA, I have to enter the following programming code - somewhere... : *17 + primary ext. no. I assume that I would enter that code after having...
  13. LePivert

    Make phone ring in two offices (for one extension)

    [sad]OK... I did not realize this would involve changing that many buttons. She would like the phone at ext 2 to have the same buttons programmed as ext 1. So that would look something like this: Left Side: 5 - Direct Mail 4 - Do not Disturb 3 - SA ORIG - 120 2 - SA VOICE - 120 1 - SA RING...
  14. LePivert

    Make phone ring in two offices (for one extension)

    I think SSA is what we want (but with no delayed ringing, rings immediately in both offices): "When a call is received at the principal extension, it rings on the principal extension's SA button, as well as on all corresponding SSA buttons." But I can't find programming instructions in my...
  15. LePivert

    Make phone ring in two offices (for one extension)

    Is that programmed on the phone itself - or in SPM? I was glancing through the sections of the "MLX Display Telephone User's Guide" but don't see those terms used.
  16. LePivert

    Make phone ring in two offices (for one extension)

    Yes, the second phone currently is associated with another extension (130). She also wants the voicemail light to function in both offices so she knows if she has a message.
  17. LePivert

    Make phone ring in two offices (for one extension)

    Merlin Legend release 5 (that's what I see on my guide). Here's the situation. We have a director that will have two offices: one in Building 1 and the other in Building 2. There is a single phone system for all buildings (no need to dial out or anything like that). When someone calls her...

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