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Did you build an ARS?

Hi, I was told by Avaya that 11.0.4.8 is not a supported release, it's just a required step to upgrade to 11.1. That being said, are you using TLS?

Hi Akram, Actually, nothing, you need to unzip the upgrade folder and copy everything on the ipoffice. The folder contains 96x1Hupgrade.txt which will trigger the update when rebooting a phone. It is the first thing it will read before the 46xxsettings.

Looks like they lock the sftp connection on the newer release 11.1.3.1. I have tried to drop some wave file on a UC module but always getting an error. I had to upload them from the Web manager. Anyone face this or was able to figure this out? There is probably a way to enable it in Root but...

Anybody was able to upgrade the new 3755 with the DC4 charger? I have installed WINDPM on my computer but the drivers are not recognized by the pc or windows 10. I have tried 3 diffrent pc and a few windows release but I can't connect the charger to windpm. Some help would be nice. Thanks, Jo...

Sip line are woking just fine on SIP phones or teams user. Firewall looks good. It's like the VMPRO don't send any sound at all. When the test did point on a user it work fine , I have sound both ways but if the voicemail pick up I have no sound(no greeting). If I point the did to a menu, no...

Hey Guys, I have a new IPOffice using PRI right now on release 11.1.2 and teams integration without any issue except that I have no sound when the incoming call route is programed on a VM menu. On PRI I always have sound but when using SIP trunk I have no sound coming from vmpro but if I call...

Avaya one source is your best chance. Jo the quebec tech AIPS,ACSS,APSS

They already have a solution fot the 2 certificat. verisigh and lets encrypt. https://support.avaya.com/ext/index?page=content&id=SOLN356197 I can send you both certificat to updload if you need. Good luck Jo the quebec tech AIPS,ACSS,APSS

Try using the app Jabra direct. For some reason the head set is acting weird without it. Jo the quebec tech AIPS,ACSS,APSS

If you set your IP search criteria on your manager and you are able to see all your ipoffice at the same time when you search for them, you can log in all of them using SCN connection like a server and then see all your users. Jo the quebec tech AIPS,ACSS,APSS

The manager is showing what you are currently using in the config. When it says virtual it's because it is being given by the primary server or weblm. Maybe someone removed 2 power user from this expansion. Do you have users programed on it? Jo the quebec tech AIPS,ACSS,APSS

If you are select you can choose where they will fail over in the location tab under fallback system. You just have to check support resiliency on the ipoffice line you need. Jo the quebec tech AIPS,ACSS,APSS

Does anyone know if the ipoffice keep a log or a record of all the system events that are being sent in traps or e-emails, other than SSA? Does it keep a history somewhere so I can compare with our monitoring software. (Alarmtraq/Virsae) I have tried to find them in monitor ,7071 in the log tab...

Pri card comes with 8 channels already. This is why you only see 8 instead of 16. For the other one I suggest you open a ticket at Avaya one source. They usually fix errors quick if you give enough information. Jo the quebec tech AIPS,ACSS,APSS

Avaya communicator still works with release 11 but you don't have more features. IPOffice soft phones sucks lol. If you want more features, you will have to use it with one-x portal. Jo the quebec tech AIPS,ACSS,APSS

I have 5 server edition with more than a thousand users on it running with service pack 5. They are all running good. Jo the quebec tech AIPS,ACSS,APSS

Create a folder call MMBackup on your app server ( /home/Administrator/MMBackup) using winscp and use scp protocol with port 22 .Put your Administrator password and it should work. I did it yesterday. Good luck Jo the quebec tech AIPS,ACSS,APSS

you don't need to reboot. Just change the extension number in the extension tab and do a login on the phone. It will not come back after a reboot if you switch it in manager. Jo the quebec tech AIPS,ACSS,APSS

Hey folks, One of my customers wants to use 2 ata with fxo port to make outgoing local calls because they don't want to pay the long distance for this location(they are still using PRI). I have programed this in the pass for 911 with only one line but I am not sure if it's possible to use...