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  1. JoConnex

    VMPro+Office365

    Yes, I have a few. The ones I had working uses a username password and port 587. The customer also need to make sure the IP address of the voicemail is white listed on his firewall so you can reach office 365.
  2. JoConnex

    Avaya IPO R11.0 physical server migrate and update to IP0 R12 VMWare

    The best practice is to follow the official documentation step by step, If you have access to the customer Vcenter it's pretty easy to do. https://documentation.avaya.com/bundle/IPOfficeLinuxUpgradeR12/page/Upgrading_to_SP_VMware.html Good luck
  3. JoConnex

    PRI OUTBOUND ISSUE ON EXPANSION SERVER

    Did you build an ARS?
  4. JoConnex

    IP Office R11.0.4.8.0 build 17 Cannot get Workplace to register.

    Hi, I was told by Avaya that 11.0.4.8 is not a supported release, it's just a required step to upgrade to 11.1. That being said, are you using TLS?
  5. JoConnex

    46xxsetting for upgrade 9608G

    Hi Akram, Actually, nothing, you need to unzip the upgrade folder and copy everything on the ipoffice. The folder contains 96x1Hupgrade.txt which will trigger the update when rebooting a phone. It is the first thing it will read before the 46xxsettings.
  6. JoConnex

    Winscp sftp connection

    Looks like they lock the sftp connection on the newer release 11.1.3.1. I have tried to drop some wave file on a UC module but always getting an error. I had to upload them from the Web manager. Anyone face this or was able to figure this out? There is probably a way to enable it in Root but...
  7. JoConnex

    IPdect4 intelligent charger

    Anybody was able to upgrade the new 3755 with the DC4 charger? I have installed WINDPM on my computer but the drivers are not recognized by the pc or windows 10. I have tried 3 diffrent pc and a few windows release but I can't connect the charger to windpm. Some help would be nice. Thanks, Jo...
  8. JoConnex

    No sound on VMPRO when using SIP Line but works perfectly on PRI

    Sip line are woking just fine on SIP phones or teams user. Firewall looks good. It's like the VMPRO don't send any sound at all. When the test did point on a user it work fine , I have sound both ways but if the voicemail pick up I have no sound(no greeting). If I point the did to a menu, no...
  9. JoConnex

    No sound on VMPRO when using SIP Line but works perfectly on PRI

    Hey Guys, I have a new IPOffice using PRI right now on release 11.1.2 and teams integration without any issue except that I have no sound when the incoming call route is programed on a VM menu. On PRI I always have sound but when using SIP trunk I have no sound coming from vmpro but if I call...
  10. JoConnex

    PLDS licenses for Voice networking (VCE) and PRI channels count issue when applied

    Avaya one source is your best chance. Jo the quebec tech AIPS,ACSS,APSS
  11. JoConnex

    TLS Certificate is due to expire (GlobalSign)

    They already have a solution fot the 2 certificat. verisigh and lets encrypt. https://support.avaya.com/ext/index?page=content&id=SOLN356197 I can send you both certificat to updload if you need. Good luck Jo the quebec tech AIPS,ACSS,APSS
  12. JoConnex

    IX Headset pickup issue

    Try using the app Jabra direct. For some reason the head set is acting weird without it. Jo the quebec tech AIPS,ACSS,APSS
  13. JoConnex

    IP Office 11.x

    If you set your IP search criteria on your manager and you are able to see all your ipoffice at the same time when you search for them, you can log in all of them using SCN connection like a server and then see all your users. Jo the quebec tech AIPS,ACSS,APSS
  14. JoConnex

    Power user license appeared

    The manager is showing what you are currently using in the config. When it says virtual it's because it is being given by the primary server or weblm. Maybe someone removed 2 power user from this expansion. Do you have users programed on it? Jo the quebec tech AIPS,ACSS,APSS
  15. JoConnex

    IPO Server Edition Select R11.1 survivability

    If you are select you can choose where they will fail over in the location tab under fallback system. You just have to check support resiliency on the ipoffice line you need. Jo the quebec tech AIPS,ACSS,APSS
  16. JoConnex

    trap alarm history

    Does anyone know if the ipoffice keep a log or a record of all the system events that are being sent in traps or e-emails, other than SSA? Does it keep a history somewhere so I can compare with our monitoring software. (Alarmtraq/Virsae) I have tried to find them in monitor ,7071 in the log tab...
  17. JoConnex

    PLDS licenses for Voice networking (VCE) and PRI channels count issue when applied

    Pri card comes with 8 channels already. This is why you only see 8 instead of 16. For the other one I suggest you open a ticket at Avaya one source. They usually fix errors quick if you give enough information. Jo the quebec tech AIPS,ACSS,APSS
  18. JoConnex

    Avaya Communicator still in use?

    Avaya communicator still works with release 11 but you don't have more features. IPOffice soft phones sucks lol. If you want more features, you will have to use it with one-x portal. Jo the quebec tech AIPS,ACSS,APSS
  19. JoConnex

    New Service Pack available for 11.0.x (Feature Pack 4, Service Pack 5)

    I have 5 server edition with more than a thousand users on it running with service pack 5. They are all running good. Jo the quebec tech AIPS,ACSS,APSS
  20. JoConnex

    VM R11.1 ftp backups

    Create a folder call MMBackup on your app server ( /home/Administrator/MMBackup) using winscp and use scp protocol with port 22 .Put your Administrator password and it should work. I did it yesterday. Good luck Jo the quebec tech AIPS,ACSS,APSS

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