I'm looking for reliable call center software for a small business( 5 employees ). First time shopping for this and I had a look at reviews. There's a lot of good reviews on Five9. Anyone ever used them? Any other recommendations? I can't afford to waste time and money on a bad provider so any...
Mikrotik goes great with Nextiva. Protip: Ask your VoIP provider which one they recommend.
Traffic is obviously a determinant of how well but based on your small network, it should not be an issue.
Wait won't combining the operations cause other issues? I contacted my IVR systems and they said this will break the operation, which I have seen on my end.
Maybe I need to switch providers or am I doing it wrong
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