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You might try this--it's what we do at the company where I work. In Network Connections, right-click your Cisco Systems VPN Adapter which should be disabled and enable it. Right-click your Cisco Systems VPN Adapter again, this time selecting "Diagnose". It will tell you the network adapter...

In 2007 you can always create a new personal folder that is Office 97-2002 compatible and then drag items from the 2007 personal folder to Office 97-2002 one.

Is Excel already open when Outlook hangs? Do the spreadsheets that cause it to hang have anything in common? From the same sender, maybe?

Actually, I'm going to tell the user she's out of luck. The company I support has so many layers of red tape to traverse that it would take six months to purchase a solution or even get approval to hire a consultant. Thanks to everyone for your suggestions, though.

Thanks!

After a server reorganization, a user's document links in Act! still point to the old, no longer valid location. Will she need to manually re-do all of the links, or is there an easier way? I'm pretty sure she's going to have manually re-do them, but I told her I'd check here in this forum.

Thanks much!

I'm having the same issue where I have users who lose their Menu toolbar in Act 6.0. The post referenced below had a link to a fix that no longer seems to work, and I'm hoping that Mike Lazarus might be able to point me in the right direction. thread892-1343865

Wow. Their website must have been having problems. Last week when I was looking it told me it couldn't find any consultants for my locale--now there are several. Thank you very much.

Thank you for the advice--I've been unsuccessful in finding a consultant through Sage's website for Ohio in the U.S., or even in adjoining states.

Thank you for the information.

I currently have 56 Act! 6.02 Regular users, six of whom are external employees who sync to one database, and 50 of whom are internal employees who manually enter data into a different database. Due to the number of users in the larger group, am I unable to upgrade to Act! 2008 Regular? Has...

The registry portion of that is something I'll have to explore, having unsuccessfully attempted the first part. Thanks, linney!

No, I have UAC turned off and am in a domain environment. I'm trying to figure out a way for my creative department to be able to install their own fonts without my having to log into their twenty PCs everytime they buy something new. I read the Help and Support program's article to no avail...

Is it just me, or can regular users not install fonts in Vista?

I tried all of those suggestions in that thread to no avail, which doesn't actually address the problem I'm seeing. Thanks anyway.

I have users who are unable to open .xls or .xlsx attachments from Outlook 2007 unless they already have an instance of Excel 2007 open. Has anyone else seen this? Typically what happens is that Excel will attempt to open, but nothing happens. They don't see the same behavior with Word or...

Did the devices work properly before you reformated the PC? Do you see any lights on the onboard NIC if you plug a live ethernet cable into it? If not, perhaps the motherboard needs to be replaced.

Like macten88, I've been having problems with my Ohio Time Warner Cable as well. I have to reboot my TW modem at least once a day. Some of my customers at work are having the same issue as well.

I have successfully used regini to push out registry rights changes to multiple XP computers. REGINI -m \\computer name C:\temp\reg.ini Where reg.ini is a file with this format: \registry\machine\software\alcoda\registration [1 5 7 17] where the 1 5 7 17 switches give Users full control over...