Can't transfer to or call ext 224. Ext 224 can call other exts. The message you get is Calling 224 then Not in Service with a busy signal.
I checked DND, compared set capabilities and change out phone.
Thanks
all incoming calls are routed to the auto attendant to listen to a recording at which time they can enter the extension they want on wait for the operator to answer. We will changing to a Cisco VoIP System in December.
Thank You every one for your responses!
CarGoSki: The bill collector asks to talk to a individual who works with us. That person ask the bill collector to send her the information but they said no they wanted payment over the phone. So yes I think they want her to pay them to go away. And it's been happening off and on for...
The other international calls we get don't cause a problem. This caller is a debt collector. He brags about being able to do this and uses foul language.
Ext 510
On incoming calls from outside the system, after a few seconds the calls line button will go out and then come back flashing as if its on hold. The user can reanswer the caller and the caller won't know she was gone they will be talking like the call was never interupted.
I have replaced...
First Thanks Guys
I got a PoE Injector that I replaced the Telephone Power Supply with.
The Telephone Power Supply Output: 48VDC 250mA
The PoE Injector Output: 48VDC 0.35A (350mA)
Thanks Again Guys
Ext.510 is a 4424LD+ w/ 1 DSS and the Display and DSS aint working.
Ext.515 is a 4424LD+ and the display aint working.
I took the phones to ext 522 which has a working 4424LD+ phone and the display worked. I did a system restore and that didnt help.
Do I have 2 bad ports on this Module.
Thanks
How do I remove the "Secondary Coverage" from this extension?
[ponder]
A EXTENSION INFORMATION
A Extn SS/PP Type
A 523 2/ 2 4406D+
A CTI Link : No Alarms: ACTIVE
A Pool Access : 3
A Page Group :
A Primary Coverage :
A...
Thanks Guys!!![smile]
The Print option will and has been the easier way to diagnose my problem!
[thumbsup2]
Tek-Tips Has Been the Best Tool I have in my tool box!
[pc3]
Telecowboy, This is a example I got from a older thread.
Extn SS/PP Type
102 1/ 4 4424D+
CTI Link : No Alarms: ACTIVE
Pool Access :N/A
Page Group : 798
Primary Coverage :
Secondary Coverage :
Coverage Group : 30...
I have 1 extension that wont go to VM but transfers to 2 other extensions at the same time. I have checked the group coverage and it is still doing it. And voice mail is setup.
How do I get this information for each extension.
Extn SS/PP Type
103 1/ 5 4424D+
CTI Link...
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