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I know this is probably not the correct place for this but does anyone have any information on factory resetting/initializing the Fujitsu 4100es processor. I know what the default login credentials are but the processor I have is not default. There is a CPU RESET button that can be pressed. I...

I solved the problem. I needed to SIP Registrar IP information. It was not sending the registration request without that IP address. Comparing this to other configs it did not look like it needed this info to work properly. But since I added this it is now functioning.

This is a new setup for the SIP. I am not new to SIP. Clearfly is not currently supported by Mitel, so there is no documentation. I am not going through an MBG for this. The host PBX is passing through a watchguard firewall. The SIP trunks should require registration with the SIP trunk...

I have a customer with an MCD Version 7.2 and we are attempting to configure Clearfly SIP Trunks. Both Mitel and Clearfly do not have any documentation on this setup. I am looking to see if anyone has this setup and working. Currently my SIP Peer is out of service and Clearfly indicates I...

I am looking to see what system would be better in a tenanting situation. An office rents out offices for several other companies. The reception needs to answer with the correct company greeting and transfer the calls to the appropriate company. We would also like the voicemail to be...

We have a several 5330, and 5340 IP phones with the Wireless Dect headset and handset. I was looking into finding if the battery was replaceable on both items. The headset looks like a GN netcom headset but the handset battery was not field replaceble. Does anyone know if there is such a part...

I just wanted to know if anyone has used nupoint advanced um and got complete voicemail-email synchronization if the client is using google apps to host their email. I have done this with on site hosted exchange but have not done it with google apps.

I am attempting to connect a Net SatisFAXtion VOIP fax server using SIP trunks to connect. I am having no luck getting this to work. Has anyone set this up before that could give me a little insight. I am running 4.1 SP2 on the 3300. I have licensed 4 T38 fax license. I have setup the the...

Thanks for the help but I was able to get it working. I have the local side and the BB app working. It was 2 separate issues. I had to get the DNS corrected on both the inside network and the outside network. Our ISP had the A record pointing to the wrong IP address and internally I had to...

I am attempting to setup UC Advanced 3.2 blackberry client. I am having trouble getting the Blackberry client to connect to the UCA server. I have setup a 1 to 1 nat through the firewall. I can use my PC and get to the web interface for UCA from anywhere on the public internet. I can use my...

I know this sounds like a dumb question but is there a way to reset an IP phone 5330, 5340, 5360 from the phone without actually unplugging the phone. I know that I can get into network programming and make a change then save it and then it gives me the option to reboot. I was just wondering...

I am installing a Mitel 3300 MXe with a Multi-tech faxfinder fax server. It is integrated via analog ports. I was wondering if anyone else has set this up before and could give me some ideas on how to get the DID digits to pass across to the analog ports.

The system does not allow me to program a multicall key on an extension that is set as IP device only. Also I have the system networked to another system and I thought DPNSS/QSIG Diversion was required for the network and clustering.

Ok after some further testing I found that the caller ID works if we put the multicall button on a physical phone and not on a phantom phone and if we use reroute first alternative and not reroute always and just set the call forward timer in the COS to 3 seconds. It does work however there has...

I have a 3300 version 4.1 SP2. I needed to be able to reroute calls directly to user mailboxes. I setup mulitcall keys on a phantom PKM. I then setup reroute always to voicemail pilot number. I then setup that multicall number to be assigned to that users mailbox. Example is extension is...

I have switched our office over to the MCD 3300 4.1 SP2. We are using MAS with Nupoint for our voicemail. There are a few minor things that I need to get working. 1. A direct transfer to a mailbox. -- I have read the posts regarding the ACD or the Voice Hunt Group using *nnnn (nnnn is the...

I am attempting to setup the Dual T1 card. I have a solid red light and could not find any helpful info on this issue. In class I set these up between 2 systems with no problems. However I really could use a little help with some of the typical settings for the ISDN setup. What should the...

Thanks for the Help.... vlan_off was the way to go.

Sorry for the newbie question, but i changed the vlan ID under system IP properties to something other then 1 and reset the system. Now I cannot access the ESM. How can I change it back or how do I get access to the ESM. Just a note this is an MXe.